Technical Program Manager

Werelooking for a Technical Program Manager to drive execution across our North America product roadmap with a focus on delivering complex cross-functional technical initiatives that move the business forward.

This role sits within Product Operations and owns how we with Product and Engineering leaders to translate strategy into actionable plans manage dependencies across teams and ensure high-quality on-time delivery of our most critical programs.

What You Will Be Doing

• Drive end-to-end execution of the North America product roadmap ensuring alignment on priorities timelines and sequencing.

• Own delivery ofhighly complex multi-team technical initiatives with significant dependencies across engineering product and regional stakeholders.

• Translate product strategy into clear actionable program plans with defined milestones deliverables and success criteria.

• Partner with engineering leaders to pressure-test estimates surface technical risk early and hold teams accountabletocommitments.

• Map and manage dependencies across teams systems and external partners;identifyrisks early and proactively drive mitigation.

• Establish and run program operating rhythms including planning status updates milestone reviews and retrospectives.

• Act as thesingle sourceof truth for program and roadmap delivery status translating technical progress and risks into business-relevant insights for leadership.

• Define and iterate on the program management frameworks templates and standards that will scale as the TPM function grows.

• Drive collaboration and accountability across distributed teams ensuring clear ownership and follow-through on every workstream.

What You Bring to the Table

• Impeccable written and verbal communication with the ability to structure complex information for technical and executive audiences.

• Strong ability to influence without direct authority and drive alignment across senior stakeholders.

• Technical fluency;yourecomfortable reading architecture docs understanding system trade-offs and engaging substantively in design discussions with senior engineers.

• Deep understanding of software development lifecycles engineering workflows and the realities of shipping cross-functional software.

• A bias for action and outcomes with a proactive approach to resolving ambiguity escalating with judgment and driving decisions forward.

• Exceptional organizational skills with a strong grasp of timelines milestones and dependency management.

• Comfortoperatingin fast-paced evolving environments where priorities canshiftand process needs to be built as you go.

• A preference for simplifying process rather than adding it bringing rigor where it creates leverage instead of overhead.

Qualifications

• 7 years of experience in Technical Program Management Program Management or a similar role in a product or engineering environment.

• Proventrack recordof delivering complex cross-functional technical programs at scale end-to-end.

• Experience partnering closely with software engineering teams and engaging in technical decision-making.

• Experienceoperatingacross multiple teams and time zones effectively.

• Experience in regulated or detail-heavy domains such as insurance fintech healthcare or compliance-driven B2B is a plus.

• Experience as an early or first TPM in an organization or building the TPM function from the ground up is a plus.

This position will remain posted for a minimum of three business days from the date posted or until sufficient/appropriate candidate slate has been identified.

Compensation and Benefits

Benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that salaries may vary for different individuals in the same role based on several factors including but not limited to location of the role individual competencies education/professional certifications qualifications/experience performance in the role and potential for revenue generation (Producer roles only).

Compensation

The salary compensation range being offered for this role is $128300 to $200500.

This role is also eligible for an annual short-term incentive bonus.

Company Benefits:

WTW provides a competitive benefit package which includes the following (eligibility requirements apply):

• Health and Welfare Benefits:Medical (including prescription coverage) Dental Vision Health Savings Account Commuter Account Health Care and Dependent Care Flexible Spending Accounts Group Accident Group Critical Illness Life Insurance AD&D Group Legal Identify Theft Protection Wellbeing Program and Work/Life Resources (including Employee Assistance Program)

• Leave Benefits:Paid Holidays Annual Paid Time Off (includes paid state/local paid leave where required) Short-Term Disability Long-Term Disability Other Leaves (e.g. Bereavement FMLA ADA Jury Duty Military Leave and Parental and Adoption Leave)Paid Time Off

• Retirement Benefits:Contributory Pension Plan and Savings Plan (401k). All Level 38 and more senior roles may also be eligible for non-qualified Deferred Compensation and Deferred Savings Plans

Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers we will consider for employment qualified applicants with arrest and conviction records.

EOE including disability/vets