Technical Program Manager
Raleigh, WV - USA
Job Summary
Itron is innovating new ways for utilities and cities to manage energy and water. We create a more resourceful world to protect essential resources for today and tomorrow. Join us.
- Lead complex cross-functional programs spanning security cloud data center platform engineering infrastructure modernization operational readiness and enterprise transformation initiatives.
- Manage the end-to-end planning execution governance and delivery of programs including cybersecurity data protection compliance and risk reduction efforts.
- Partner closely with Information Security IT Customer Success Engineering Product and business stakeholders to ensure program objectives align with organizational priorities and customer needs.
- Drive cross-functional collaboration by establishing clear goals ownership decision frameworks and communication plans across globally distributed teams.
- Facilitate program governance activities risk reviews dependency management and stakeholder engagement to ensure successful delivery within scope budget and timeline expectations.
- Identify assess prioritize and mitigate program risks while proactively addressing issues and removing delivery obstacles.
- Prepare and deliver executive-level communications including status updates technical narratives decision documents KPI dashboards milestone reporting and remediation plans.
- Support effective decision-making by presenting trade-offs clarifying responsibilities escalating critical issues when necessary and aligning stakeholders on strategic outcomes.
- Monitor and report on program performance through KPIs audit findings compliance activities remediation efforts and operational metrics.
- Champion continuous improvement by evaluating processes implementing best practices and enhancing program governance and reporting capabilities.
- Foster a culture of accountability collaboration innovation and operational excellence across all program activities.
- Promote secure resilient and customer-focused technology solutions that strengthen the organizations overall security posture.
- Bachelors degree in Computer Science Engineering Information Security Information Systems or a related field or equivalent practical experience.
- 5 years of program management or technical program management experience leading complex cross-organizational initiatives.
- Proven experience managing multiple concurrent workstreams from initiation through delivery including planning governance risk management dependency management and executive reporting.
- Technical knowledge in one or more of the following areas: cloud platforms data center infrastructure platform engineering software delivery networking security operations operational tooling or enterprise systems.
- Experience partnering with engineering and operational teams to develop technical plans evaluate alternatives resolve challenges and align on system-level decisions.
- Demonstrated ability to build productive relationships across global teams senior leadership customers partners and diverse stakeholder groups.
- Strong written and verbal communication skills with the ability to communicate effectively to both technical and non-technical audiences.
- Experience with Agile Lean continuous improvement methodologies and measurable delivery frameworks including KPIs milestones risk registers dependency tracking and program reviews.
- Strong analytical critical-thinking and problem-solving skills with the ability to navigate ambiguity and drive outcomes.
- Ability to lead with authenticity accountability and a customer-centric mindset while balancing strategic objectives and operational priorities.
- Experience leading security compliance remediation audit or enterprise risk-reduction initiatives in customer-facing or enterprise environments.
- Strong understanding of cloud security and infrastructure operations particularly within Microsoft Azure and/or Amazon Web Services (AWS).
- Familiarity with industry security frameworks and compliance standards including NIST ISO 27001 SOC 1 SOC 2 security controls audit remediation and evidence management practices.
- Experience with DevSecOps principles and integrating security practices into software development deployment and operational workflows.
- Experience leading large-scale infrastructure transformation cloud migration data center modernization platform engineering or operational readiness programs.
- Professional certifications such as PMP PMI-ACP SAFe Release Train Engineer (RTE) Certified Scrum Master CISSP CISM CISA CRISC Security or comparable credentials.
- Experience supporting utilities energy technology SaaS infrastructure or highly regulated industries.
- Program Management Excellence
- Cross-Functional Leadership
- Strategic Planning & Execution
- Stakeholder Communication & Influence
- Customer-Centric Mindset
- Risk Management & Governance
- Continuous Improvement
- Agile Delivery
- Critical Thinking & Problem Solving
- Decision-Making and Prioritization
- Collaboration and Relationship Building
- Accountability and Results Orientation
This position also includes a competitive benefit package including; financial social health and wellbeing programs paid vacation 401k matching employee stock purchase program hybrid work schedule and more!
#LI-QW1
Itron is committed to building an inclusive and diverse workforce and providing an authentic workplace experience for all employees. If you are excited about this role but your past experiences dont perfectly align with every requirement we encourage you to apply the end you may be just who we are looking for!
The successful candidates starting wage will be determined based on permissible non-discriminatory factors such as skills and experience.
Itron is proud to be an Equal Opportunity Employer. If you require an accommodation to apply please contact a recruiting representative at 1- or email .
Itron is transforming how the world manages energy water and city services. Our trusted intelligent infrastructure solutions help utilities and cities improve efficiency build resilience and deliver safe reliable and affordable service. With edge intelligence we connect people data insights and devices so communities can better manage the essential resources they rely on to live. Join us as we create a more resourceful world:
Required Experience:
IC