Technical Product Manager Planning & Work Management
Charlotte, NC - USA
Job Summary
Key Responsibilities
Set the vision & tell the story: articulate an opinionated narrative for Planning & Work Management; create marketing-ready demos and written artifacts that make the why and what undeniable.
Turn signals into a roadmap: translate market trends (MarTech workflow AI-assisted work) and stakeholder needs into a prioritized roadmap with clear business outcomes metrics and explicit tradeoffs (what is in/out what gets deferred and what gets declined).
Own portfolio-level tradeoffs: create a single defensible priority order across foundational work integrations and enhancement asks; actively manage demand by deferring or declining work when it doesnt align to outcomes and reset expectations with partners using clear decision frameworks.
Set product guardrails: define what becomes standard vs. exception (intake models templates metadata governance) when customization is allowed and when work is declined to protect scalability compliance and reuse.
Define the planning-to-execution North Star: design cohesive experiences across intake prioritization resourcing/capacity execution approvals and reporting.
Align to the Content Supply Chain: ensure clean handoffs across the asset lifecycle and partner on integrations/automation (e.g. Fusion patterns) so Workfront serves as the central orchestration hub for marketing work with reliable data flow across the broader MarTech ecosystem.
Lead consultative discovery: partner with stakeholders to understand business challenges map real enterprise workstreams and handoffs and collaboratively define scalable solutionsincluding edge cases.
Champion admin and scale needs: optimize for configuration governance maintainability templates and data quality so the platform scales across teams and business units.
Ship product with rigor: own requirements and acceptance criteria; drive product team to deliver intuitive experiences that reduce friction clarify status and surface dependencies.
Drive adoption and behavior change: deliver playbooks templates training/office hours and comms that increase adoption and make new ways of working stickvalidated through sustained usage workflow compliance and observable behavior change (not just launch completion).
Lead cross-functionally: connect Product Engineering Design Customer Success Sales and partners; represent the capability area in leadership forums as the voice of the customer and the voice of the product.
Qualifications
5 years of product management (or product owner) experience delivering SaaS capabilities; experience in workflow work management MarTech or operations software preferred.
Demonstrated ability to be a storyteller: you can explain complex systems in simple compelling narratives tailored to marketing leaders practitioners and technical teams.
Hands-on understanding of enterprise work management concepts: intake prioritization capacity/resourcing dependencies governance approvals and reporting.
Strong cross-functional leadership and stakeholder management skills; proven ability to influence without authority.
Demonstrated consultative mindset: able to partner with stakeholders to frame ambiguous business problems evaluate options and guide teams toward scalable technical solutions without requiring fully formed approaches up front.
Comfort operating at both 30000-foot strategy and 3-foot detail: you can define a roadmap and also debug a broken workflow with an admin.
Special Factors
Sponsorship
Vanguard is not offering visa sponsorship for this position.About Vanguard
At Vanguard we dont just have a missionwere on a mission.
To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne our mission drives us forward and inspires us to be our best.
How We Work
Vanguard has implemented a hybrid working model for the majority of our crew members designed to capture the benefits of enhanced flexibility while enabling in-person learning collaboration and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.
Required Experience:
IC
About Company
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