Technical Lead

The C2 Group

Job Location:

Grand Rapids, MI - USA

Monthly Salary: Not Disclosed

Posted on: 6 days ago

Vacancies: 1 Vacancy

Job Summary

Position Summary:

The Technical Lead at The C2 Group serves as the senior technical advisor responsible for turning client strategy into a sound technical approach clear documentation and high-quality execution. This role connects business objectives platform development integrations and AI-enabled solutions so client work is practical scalable and aligned to outcomes.

The Technical Lead leads complex technical problem solving and owns the most challenging development tasks integrations and technical decisions. This person brings strong experience in space and understands how to guide teams through architecture code quality performance maintainability and implementation decisions. Experience with Optimizely is a significant bonus.

This role is ideal for someone who has hands-on experience building AI-enabled workflows writing agents and applying automation in ways that solve real client problems. This individual is comfortable consulting with clients and internal teams documenting technical direction and helping The C2 Group keep pace with innovation without losing sight of quality supportability and business value.

The C2 Group is located in Grand Rapids Michigan. We support a flexible and remote work environment. This role requires the ability to attend in-person meetings in Grand Rapids as needed with a preference to candidates located in the Midwest.

About C2:

The C2 Group builds integrates and delivers business-critical web solutions that get the most from technologies tools and teams. Our primary focuses include strategic problem solving web and application development agentic solutions and implementation and ongoing support.

About You:

Technical Advisor Youre the bridge between big-picture strategy and ground-level execution. Clients trust you not just because you understand the technology but because you can make it make sense translating complex architectural decisions into clear actionable direction without losing the nuance that matters.

.NET Problem Solver C# CMS and integration challenges are where you do your best work. You dont shy away from complexity you lean into it methodically working through the layers until a clean defensible solution emerges.

AI-Minded by Practice Youre not just aware of AI trends youve built with them. Designing intelligent workflows writing agents and finding the right spots to apply automation are part of how you think about modern solutions not afterthoughts bolted on at the end.

Documentation as a Deliverable You believe documentation should be treated the way good engineers treat code it should work. From architecture to standards to handoffs the documentation is clear for the next person.

Quality by Instinct Maintainability security performance accessibility and long-term support are non-negotiables. You build things that hold up and you notice when something wont before it becomes someone elses problem.

Curious as a Working Style You are drawn to better patterns sharper tools and reusable approaches that improve outcomes driven by genuine interest.

C2 Core Values:

Intentional Intent drives how we engage in our work and interact with others. Deliberate action focus willingness empathy and staying calm under pressure each exemplify being intentional. We seek to be purposeful in our actions and thoughtful in our delivery.

Enthusiastic Enthusiasm shapes our actions while demonstrating knowledge passion and confidence. Our work requires maintaining a realistic and positive vision for the future. Whether its in service to team or task we look to engage with a positive focus and energy.

Low Ego Maintaining a low ego provides the right context for serving others. While we are all talented and unique contributors we realize success is ultimately a team pursuit. We aspire to be accountable receptive to feedback and team oriented.

Technical Lead Job Accountabilities:

Own Technical Processes

Define and maintain the technical process for intake triage escalation resolution and learning loops
Clarify which technical issues can be handled by the team and which require deeper consulting architecture or leadership attention
Convert recurring issues into better standards documentation training and support practices
Partner with Solution Architects to keep priorities ownership and resolution processes clear

Own Technical Approach Documentation and Quality Standards Against Client Strategy

Translate client strategy into a practical technical approach architecture direction and implementation standards
Own technical documentation for architecture integrations data flows decisions assumptions and support handoffs
Set quality standards for maintainability performance accessibility security scalability and long-term support
Review technical plans and completed work to ensure they align with client outcomes and agreed standards
Keep technical standards current usable and clear enough for the team to apply consistently

Lead Execution of Complex Development Tasks and Integrations

Support the CMS API and integration work that requires senior technical judgment
Design and implement integrations across Agentic MarTech ecommerce CRM ERP and third-party platforms
Troubleshoot complex bugs performance issues data problems security concerns and platform constraints
Support engineers through technical decisions code patterns and implementation risks without taking over every task
Ensure complex work is tested documented supportable and ready for client use

Support Technology Consulting and Solution Scopes

Participate in discovery to understand client systems technical debt constraints business goals and desired outcomes
Shape technical recommendations solution options assumptions risks dependencies and scope boundaries
Translate technical tradeoffs into plain language so clients and internal teams can make informed decisions
Partner with Strategic Consultants on feasibility and proof of concept
Support a clean handoff from consulting and scoping into documented technical execution

Own Technical Innovation

Evaluate new technologies AI-enabled workflows agents automation patterns and development practices for practical client value
Build prototypes and proof-of-concepts that help validate technical feasibility business value and implementation risk
Create safe standards for AI implementation data privacy security human review and supportability
Bring forward improvements Optimizely integrations DevOps practices and reusable automated work tasks
Share learnings tools and examples that help The C2 Group improve quality speed and client outcomes

Education & Experience:
7-10 years of software engineering technical development web application development or enterprise platform experience

Strong experience C# APIs CMS platforms integrations architecture decisions and complex technical problem solving

Hands-on experience designing or building AI-enabled workflows agents automation LLM integrations or similar emerging technology solutions

Experience creating technical documentation quality standards solution approaches and implementation guidance for client-facing work

Optimizely CMS and/or Optimizely Commerce experience is strongly preferred

Position Summary: The Technical Lead at The C2 Group serves as the senior technical advisor responsible for turning client strategy into a sound technical approach clear documentation and high-quality execution. This role connects business objectives platform development integrations and AI-enabled...