Technical Lead Endpoint Management (VDI)

Unissant Inc. delivers innovative capabilities to the agencies that keep our nation healthy and safe. We apply our domain expertise data acumen and technology know-how to achieve breakthrough results for our clients. Working collaboratively we advance missions and careers through a focus on honesty integrity and dependability. We continuously look for talent excited to join that effort. To learn more about our exciting organization please visit us at .

We are seeking a Technical Lead - Endpoint Management (VDI) to join our team and support our client. The ideal candidate is a technically versatile engineering leader with strong experience supporting enterprise endpoint environments virtualization and modern device management. This individual is energized by solving complex technical challenges improving operational efficiency and helping teams deliver secure reliable support at scale.

Essential Duties and Responsibilities:

• Lead endpoint management and VDI-related activities within Tier 3 back-end support and engineering operations.
• Support software delivery customization local computer security permissions settings and virtual desktop infrastructure services.
• Guide technical integration testing change management and configuration activities across endpoint and back-end environments.
• Collaborate with engineering teams and stakeholders to improve endpoint stability user experience and supportability.
• Support lifecycle management capacity planning asset provisioning and root cause analysis activities tied to endpoint services.
• Develop and maintain technical documentation standards and process improvements that strengthen delivery quality.

Work Experience and Job Skills:

• Strong experience supporting enterprise endpoint management virtual desktop infrastructure and back-end engineering services.
• Knowledge of systems integration technical change management configuration management and enterprise support tools.
• Experience supporting software delivery desktop engineering and operational improvements in large IT environments.
• Excellent troubleshooting analytical and technical leadership skills.
• Ability to communicate effectively with technical teams stakeholders and leadership.

Education:

• Bachelors Degree is required. Preferred field of study in Information Technology Computer Science Information Systems or related field of study.
• MBA/Masters Degree in a relevant field of study preferred.

Certificates Licenses and Registrations:

• Desired certifications may include Microsoft VMware Citrix ITIL or related certifications aligned with endpoint management and virtual infrastructure support.

Communication Skills:

• Excellent verbal and written skills ability to present proposals and performance data comfortable interfacing all levels of organization.
• Ability to write clear and concise creative content in a highly confidential manner.

Clearance Requirements:

• Ability to obtain and maintain a Public Trust clearance.

Travel:

• Local travel within a 50-mile radius of NIH Bethesda Maryland is not reimbursable.
• On occasion travel may be required of Contractor personnel and if approved in advance by the Contracting Officer may be reimbursed in accordance with Federal Travel Regulations.
• Work may be performed at Government facilities remote locations or approved employee work locations in support of Government operations.

Environmental Requirements:

• Mainly a routine office environment.
• May be required to lift up to ten (10) pounds
• Flexible in working extended hours

The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties responsibilities and skills required. Unissant management reserves the right to modify add or remove duties and to assign other duties as addition where applicable and available reasonable accommodation(s) may be made to enable individuals with disabilities to perform essential functions of this position.

Please note: Candidate(s) will be required to go through pre-employment screening.

Unissant Inc. is a proud Equal Opportunity Employer! (EOE; M/F/Disability/Vets)

Required Experience:

Senior IC