Technical Enablement Manager

We are looking for an organizationally strong and communicative Technical Enablement Manager to help us revolutionize our customer experience. You share our EGYM vision making the gym work for everyone and want to lead our customers to success with our Connected Training Floor. Then take up the challenge and apply now to join our team as a Technical Enablement Manager.

Your Daily Workout

• Integration Management:You ensure a smooth process in theimplementation of our Connected Training Floors such as interfaces to member management smart cardio and much more for our customers

• Drive deployment:You are responsible for the successfulimplementation of our personalized appsfor our customers with all technical feature sets

• Optimize Satisfaction:You understand your customers and partners and their needs and determine the implementation processes through close communication In doing so you ensureconsistent customer satisfaction

• Foster Alignment:You work closely with our experienced product team in the area of interfaces and apps to create anoptimal customer experienceand continuously improve the process

• Manage Knowledge:You support the creation and updating ofdocumentation such as on Confluence to keep all stakeholders up to date

• Synergize Operations:Youcontinuously coordinate with other teamsin Operations and Customer Success to achieve common goals and share knowledge

• You haveexperiencein working with customers and can successfullymanage customer meetings even for more complex customer issues

• You have a strongtechnical understanding of software systems and mobile appsand areideally familiar with APIs. Programming skills are an advantage

• You are characterized byanalytical thinkingandproblem-solving skills have a high level of consulting competence and aquick grasp of new ideas

• You can effectively manage multiple projects and tasks in parallel andfind solutions promptlythrough close communication with your colleagues

• You are curious like to take theinitiative are eager to learn and can deal well with change

• You have very goodExcel skillsand have already worked with Salesforce and Jira

• You arefluent in English and Spanish or French.

• You have acomprehensive understanding of ourAPI platformincluding our partner integrations and ourcustomizable apps

• You play a key role in the successfulimplementation of product features

• You have activelyshaped the implementation process

• You are appreciated by your team and key stakeholders from Support Order Management Customer Success Sales and Product for yourcollaborationand valuable contribution

• You will earn an annual salary of $65.000-$75.000.

• You will have a competitive benefits package including: health dental and vision insurance 401k with company match monthly wellness 14 paid holidays per year and PTO to name a few!

• This role is based in Denver CO with a flexible hybrid schedule requiring a minimum of 2-3 in-office days per week. Youll also enjoy working from our brand-new Downtown Denver office.

• Join a team with lots ofenthusiasm ideas fun at work anddevelopment opportunities

• You will be part of an innovative team where you will work with diverse individuals explore new ways of thinking and problem solving and expand your skills.

• You will receive hands-on training and become a true EGYM expert

Apply now with your documents (CV earliest possible start date and salary expectations) and specify the job ID #2025.

Contact:Adrianna Jimenez

For further information: us