Technical Director of Laboratory Services-Bethlehem, PA

Are you looking for a job that will have a positive impact in the lives of many people Do you want to support our mission of saving lives Then Miller-Keystone Blood Center may be the right fit for you!

At MKBC we save lives every day by providing blood products and services to hospitals in PA and NJ. The Technical Director of Laboratory Services will lead to the Blood Center laboratories operations through the oversight of the Donor Testing Manufacturing and Immunohematology Reference Laboratory (IRL). ensuring high-quality service operational efficiency and a high level of customer satisfaction. This role emphasizes fiscal responsibility adoption of advancing technologies cross-departmental collaboration and full regulatory compliance across all laboratory functions. This is a Supervisory role with CLIA qualifications within the blood center labs. The anticipated salary for this position starts at $110000 is commensurate with experience and is eligible for an annual performance bonus of up to 10% of the base salary. In addition Miller-Keystone offers the following to all full-time employees:

Medical Dental and Vision Benefits

Prescription Plan

Flexible Spending Accounts

Life Insurance

Long Term Disability Insurance

Vacation Personal and Sick Days

Tuition Reimbursement

Retirement Savings Plan

And Much More!

What you will be doing:

• Department Leadership & Operations: Leads day-to-day departmental operations including budget development expense oversight and performance monitoring to ensure efficiency and alignment with organizational goals.
• Staff Management & Development: Leads coaches and develops staff while modeling and reinforcing the Blood Centers culture and values. Fosters an inclusive supportive and high-performing work environment that promotes accountability continuous growth and engagement supporting effective recruitment retention and performance management including corrective actions when needed.
• Project Management: Manages departmental projects and initiatives from planning through execution to support organizational priorities.
• Regulatory Compliance & Quality Oversight: Serves as laboratory lead to ensure compliance with all applicable policies SOPs inspections and federal state local and accrediting body requirements; oversees corrective and continuous improvement actions.
• Technical & Cross-Functional Collaboration: Provides technical expertise in laboratory processes SOP development and system/instrument validation; collaborate with internal stakeholders including QA IT supply chain collections and hospital services.
• Professional Engagement & Continuous Improvement: Maintains current knowledge of industry trends and best practices applies continuous improvement principles and represents the organization through professional involvement and networking.

What you will bring to the role:

• Bachelors degree in chemical biological clinical medical laboratory science or medical technology.
• 57 years of experience in healthcare or clinical laboratory settings including at least 2 years in Blood Bank (Immunohematology) Hematology Chemistry and Microbiology.
• Minimum 5 years of laboratory management experience.
• Must meet CLIA requirements as a General Supervisor (high complexity testing) and Technical Consultant (moderate complexity testing).
• Strong knowledge of regulatory and compliance standards including AABB CLIA CFR and cGMP.
• Strong interpersonal communication and collaboration skills; adaptable to changing priorities.
• Blood Bank and/or Specialist in Blood Banking certifications through the ASCP are preferred.

Additional information:

This position reports directly to the VP of Operational Services at our Bethlehem location.

• The hours for this full-time position are 8-4:30pm Monday-Friday with flexibility to cover weekends and holidays on-call as needed.
• This position works with blood products on a daily basis exposure to potential biohazardous substances is high.
• Relocation is not provided for this position

EEO Statement

Miller-Keystone is proud to be an equal opportunity employer and is committed to creating a diverse environment. All qualified applicants are welcomed and will receive consideration for employment without regard to race color religion sex national origin age disability or any other characteristic protected by law. It shall endeavor to provide reasonable accommodations requested by all employees with documented disabilities who are otherwise able to perform the essential functions of their jobs.

Background checks and drug screenings are required for this position. An offer of employment is contingent upon successful completion of these screenings.

Required Experience:

Director