Technical Consultant Patient Monitoring (Field Syracuse, NY)

Accelerate your impact as a Technical Consultant in our Hospital Patient Monitoring business where youll independently lead complex patient monitoring implementations serve as a trusted technical expert to customers and drive reliable secure and high-performing healthcare solutions while mentoring others and shaping how services are delivered.

Your role:

• Independently lead and execute complex system installations upgrades and implementations across patient monitoring and IT infrastructure environments ensuring reliable performance and high-quality delivery. Provide hands-on expertise in troubleshooting validation and system optimization to maintain operational continuity.

• Serve as the primary technical authority for system architecture networking decisions configuration validation and risk management. Diagnose and resolve complex system and performance issues using advanced troubleshooting techniques and structured problem-solving approaches.

• Engage customers as a trusted advisor to understand technical environments workflows and operational challenges. Lead technical discussions and deliver tailored recommendations that align solutions with clinical business and strategic objectives.

• Own configuration management version control and system validation while developing and promoting standardized methodologies and best practices. Ensure consistency scalability and compliance while contributing to continuous improvement and organizational knowledge sharing.

• Collaborate cross-functionally with sales clinical service and project teams while mentoring junior consultants to build technical capability and consistency. Represent the organization professionally strengthening customer relationships and supporting long-term success and growth.

Youre the right fit if:

• Youve acquired 5 years of professional working experience in IT services or related technical environments. Experience working in a hospital or clinical IT environment required; experience with patient monitoring telemetry units ventilators and defibrillators highly preferred.

• Your skills include advanced knowledge of computer networking system integration and technical troubleshooting in a healthcare IT environment. Active Cisco Certified Network Associate (CCNA) certification required; higher-level Cisco certifications (e.g. CCNP) are also acceptable.

• You have an associate degree in computer science biomedical engineering or related field of study or equivalent combination of education and above listed experience. Bachelors degree preferred.

• You must be able to successfully perform the following minimum Physical Cognitive and Environmental job requirements with or without accommodation for this Field Service position. You must be able to:

  • Travel for business. Approximately 75% travel across the specified geography is required. The average driving time is 1-4 hours daily. Occasional overnight stays and travel by air and/or train may be required.

  • Work in an office/home office and/or remote setting as well as in a hospital/healthcare environment; adhere to requirements and comply with vendor credentialing.

  • Work flexible hours (based on business needs to include non-standard work hours overtime weekends and on-call rotations).

  • Wear all required personal protective equipment.

• Youre a technically strong and independent professional with a consultative approach to translating complex solutions paired with strong communication organizational rigor and leadership skills that enable you to manage risk influence others and contribute to a collaborative high-performing team environment.

How we work together

We believe that we are better together than apart. For our office-based teams this means working in-person at least 3 days per week. Onsite roles require full-time presence in the companys facilities. Field roles are most effectively done outside of the companys main facilities generally at the customers or suppliers locations.

This is a field role.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters and we wont stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

• Learn more about our business.

• Discover our rich and exciting history.

• Learn more about our purpose.

• Learn more about our culture.

Philips Transparency Details

The hourly pay range for this position in NY is $39.00 to $61.00 plus overtime eligible.

This role also includes field service incentive bonus plans on-call pay company fleet/car training and advancement opportunities. The actual base pay offered may vary depending on multiple factors including job-related knowledge/skills experience business needs geographical location and internal equity.

In addition other compensation such as an annual incentive plan sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program which includes a generous PTO 401k (up to 7% match) HSA (with company contribution) stock purchase plan education reimbursement and much more. Details about our benefits can be found here.

At Philips it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.

Additional Information

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa now or in the future.

Company relocation benefits will not be provided for this position. For this position you must reside in or within commuting distance to Syracuse NY.

This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration.

Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.