Technical Consultant Patient Monitoring (Field Cincinnati, OH)

Launch your career as a Technical Consultant in our Hospital Patient Monitoring business where youll build hands-on expertise installing and supporting advanced patient monitoring solutions partner with diverse teams and customers and play a direct role in delivering reliable high-impact technology that improves patient care and outcomes.

Your role:

• Deliver onsite and remote technical support responding quickly to customer issues and minimizing disruption to clinical and operational workflows. Ensure reliable system performance by diagnosing and resolving system network and application issues using structured troubleshooting approaches.

• Support the fulllifecycleof complex patient monitoring and IT infrastructure solutions including installation configuration integration and testing. Apply an understanding of customer environments and requirements to ensure systems are implemented effectively and optimized for long-term performance.

• Troubleshoot and resolve technical challenges using approved tools test equipment and diagnostic methodologies. Analyze root causes and implement sustainable solutions that improve system stability and reduce recurring issues.

• Maintain accurate and detailed documentation of system configurations troubleshooting activities and support procedures. Follow configuration management and version control practices to ensure consistency knowledge sharing and scalable support for future implementations.

• Collaborate with cross-functional teams includingseniorengineers clinical partners sales and service teams to deliver high-quality outcomes. Continuously build technical expertise and contribute to knowledge sharing and improvement initiatives that enhance service delivery and customer satisfaction.

Youre the right fit if:

• Youve acquired2.5 yearsofprofessionalworking experience in ITservicesor related technical environments preferably in a fieldorhospital-basedhealthcareenvironment. Experience with patient monitoring telemetry units ventilators and defibrillators highly preferred.

• Your skills include a foundational understanding of IT systems networking concepts and technical troubleshooting;computernetworking certificationpreferred(e.g. CompTIA Network Cisco Certified Network Associate (CCNA) or equivalent/higher levelcertification). CCNA encouraged for career progression.

• You have an associate degree in computer science biomedical engineering or related fieldof study or equivalent combination of education and above listed experience. Bachelors degree preferred.

• You must be able to successfully perform the following minimum Physical Cognitive and Environmental job requirements with or without accommodation for thisField Service be able to:

• Travel for business. Approximately 75%travelacross the specified geography is required. The average driving time is 1-4 hours daily. Occasional overnight stays and travel by air and/or train may be required.

• Work in an office/home office and/or remote setting as well as in a hospital/healthcare environment; adhere to requirementsand comply with vendor credentialing.

• Work flexible hours (based on business needs to includenon-standard work hoursovertime weekends and on-call rotations).

• Wear all required personal protective equipment.

• Yourea detail-oriented collaborative problem solver with strong organization and communication skills a disciplined approach to structured processes and a growth mindset focused on continuous learning and delivering a positive customer experience.

How we work together

We believe that we are better together our office-based teams this means working in-person at least 3 days per roles require full-time presence in the companys roles are most effectively done outside of the companys main facilities generally at the customers or suppliers locations.

This is a field role.

About Philips

We are a health technology built our entire company around the belief that every human matters and we wont stop until everybody everywhere has access to thequalityhealthcare that we all the work of your life to help improve the lives of others.

• Learn more aboutour business.

• Discoverour rich and exciting history.

• Learn more aboutour purpose.

• Learn more aboutour culture.

Philips TransparencyDetails

The hourly pay range for this position inOhio is $29.00to $45.00 plus overtime eligible.

This role also includesfield serviceincentivebonus plans on-call paycompanyfleet/car training and advancement opportunities. The actual base pay offered may vary depending on multiple factors including job-related knowledge/skills experience business needsgeographicallocation and internal equity.

In addition other compensation such as anannual incentiveplan sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program which includes a generous PTO 401k (up to 7% match) HSA (with company contribution) stock purchase plan education reimbursement and much more. Details about our benefits can be foundhere.

At Philips it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.

Additional Information

US work authorization is a precondition of company will not consider candidates who require sponsorship for a work-authorized visa now or in the future.

Company relocation benefitswill notbe provided for this this position you must reside inorwithin commuting distance to Cincinnati OH.