Technical Consultant II (ADP WFN)
Job Summary
Position Summary: Technical Consultant II
We are seeking a highly motivated and driven individual to join our team in the role of Technical Consultant II. As an employer we value individuals who possess a strong sense of ownership are self-driven and demonstrate genuine enthusiasm for the work they do. This position requires an individual that has strong client relationship skills is system driven has meticulous attention to detail and strives to deliver an excellent client experience.
**CANDIDATES MUST HAVE EXPERT KNOWLEDGE OF IMPLEMENTING ADP WFN SOFTWARE. ADDITIONAL KNOWLEDGE IMPLEMENTING PAYCOR A PLUS**
Candidate Profile:
We are looking for a candidate who is customer obsessed. Your mission is to earn and maintain the loyalty of your customers by proactively understanding and satisfying their needs. You are the owner of this client relationship responsible for the clients longevity with HCM Unlocked and treat their business as if it were your own.
Excellent communication skills are vital for this role. You must articulate your ideas effectively both verbally and in writing. Prompt responsiveness and communication with your clients and peers are critical to the success of this role.
You take ownership of your work approach it with a sense of responsibility urgency and accountability. You are someone who thrives on taking initiative setting goals and driving projects to successful completion.
You are self-motivated and possess a strong work ethic with a rigorous attention to detail.
You are capable of working independently managing your time effectively with multiple clients and delivering high-quality results even in the face of challenges. Your ability to prioritize tasks and meet deadlines will be critical to your success in this role.
We believe that enthusiasm is contagious and can drive positive change. We are looking for a candidate who genuinely enjoys delivering an exceptional customer experience has a passion for implementation and brings energy and excitement to their team and to their customers.
You must be an analytical thinker with a passion for numbers.
You approach challenges with a positive mindset proactively seek solutions and adapt quickly to changing circumstances.
Essential Duties and Responsibilities:
Leads all aspects of the implementation project as a client-side resource
Manage day-to-day project tasks for a clients successful payroll transition
Configure workflows to optimize system buildout
Possess and maintain a high level of HCM specific technology knowledge
Ability to create custom reports and showcase templated reports
Ability to provide custom system training for clients
Minimum Qualifications (Knowledge Skills and Abilities):
3-5 years experience in a high-volume client-facing implementation role with vendor or consulting organization
Expert knowledge of at least the payroll and time and attendance modules within ADP WFNincluding extensive payroll knowledge and implementation experience
Experience with multi-entity complex implementations
Prior experience owning and leading multiple projects
Experienced in Time & Attendance
Strong communication and interpersonal skills
Demonstrated organizational and time management skills
Compensation & Benefits:
The expected pay range for this position is $36.06 - $43.27/hr and will be impacted by factors such as the successful candidates skills experience and working location as well as the specific positions business line scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance FSA HSA and 401(k) accounts paid-time-off benefits and eligible bonuses equity and commissions for some positions.
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Department Business OperationsRequired Experience: 2-5 years of relevant experienceRequired Travel: No Travel RequiredRequired Education: High school or equivalentEqual Employment Opportunity: HUB International Limited is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age disability protected veteran status or any other characteristic protected by applicable federal state or local law.
Reasonable Accommodations: HUB International Limited is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the application and hiring process. If you need a reasonable accommodation to access our career site complete an application or participate in any part of the hiring process please contact the Recruiting Team at This contact information is for accommodation requests only and should not be used to inquire about the status of an application.
E-Verify: HUB International Limited participates in E-Verify. Please refer to Our Recruiting Process Applicant Notices: E-Verify Program for additional information.
Required Experience:
Contract
About Company
HUB International is a leading North American insurance brokerage that provides employee benefits, business, and personal insurance products and services.