Technical Account Manager Healthcare

The people at UiPath believe in the transformative power of automation to change how the world works. Were committed to creating category-leading enterprise software that unleashes that power.

To make that happen we need people who are curious self-propelled generous and genuine. People who love being part of a fast-moving fast-thinking growth company. And people who careabout each other about UiPath and about our larger purpose.

Could that be you

As a Technical Account Manager in our Healthcare Client Success team youll guide our most strategic customers in building and scaling enterprise automation and Agentic AI programs. Your role will be critical in ensuring customers achieve maximum business value from the UiPath Platform by serving as both a trusted technical advisor and hands-on technical expert.

You will work across all levels of customer organizationsfrom developers and architects to operational leaders and executive stakeholdershelping customers solve complex technical challenges accelerate adoption and realize measurable outcomes. This role is ideal for a highly technical customer-facing professional who thrives in ambiguity enjoys solving difficult problems and is comfortable both advising and directly contributing to technical solutions when needed.

• Build and deliver working POCs agent prototypes and automation accelerators directly within customer environments to fast-track agentic adoption.

• Develop reusable POC templates deployment accelerators and agentic solution patterns that the CS organization can replicate across the healthcare portfolio .

• Own the technical success of strategic healthcare customers serving as the primary technical advisor throughout their UiPath journey.

• Provide proactive technical guidance to mature automation and Agentic AI programs helping customers expand their vision of what is possible with the UiPath Platform while driving measurable adoption business outcomes and value realization.

• Assess customer environments identify technical risks and opportunities and independently drive actions that result in accelerated adoption reduced risk and measurable business value.

• Guide platform architecture infrastructure planning deployment strategies upgrades performance optimization and troubleshooting activities.

• Conduct technical health checks and maturity assessments identifying opportunities to improve scalability governance reliability and adoption.

• Deliver technical advisory services while also providing hands-on support solution development proof-of-concept creation troubleshooting and code reviews when appropriate.

• Partner with customer technical teams to design solutions leveraging automation AI orchestration integrations and emerging agentic capabilities.

• Collaborate closely with Product Support Product Management Engineering Professional Services and Solution Engineering to resolve complex customer challenges.

• Collaborate with relevant UiPath Infra and security teams to ensure AI governance security and compliance considerations especially for healthcare customers

• Enable customer stakeholders on UiPath best practices and emerging capabilities through workshops presentations technical reviews and strategic planning sessions.

• Stay current on advances in Agentic AI Generative AI LLMs automation technologies and healthcare industry trends helping customers translate innovation into business outcomes.

Required qualifications:

• Maintain an understanding of contract utilization to drive shelfware consumption and positively impact commercial events

• 10 years of experience in Technical Account Management Solution Architecture Technical Consulting Professional Services Software Engineering or similar customer-facing technical roles.

• Direct hands-on experience implementing supporting or architecting solutions on the UiPath Platform.

• Strong knowledge of enterprise automation technologies software development practices cloud platforms integrations APIs and enterprise architecture concepts.

• Hands-on experience building agentic or LLM-powered solutions including prompt engineering tool/function design agent orchestration and output validation.

• Demonstrated ability to diagnose complex technical challenges navigate ambiguity and develop creative practical solutions to difficult customer problems.

• Experience balancing technical advisory work with hands-on technical execution including troubleshooting development configuration or solution design.

• Strong communication presentation and facilitation skills with the ability to explain complex technical concepts to both technical and business audiences.

• Proven ability to operate independently prioritize effectively and drive work to completion with minimal oversight.

• Experience working in fast-paced rapidly evolving technology environments.

• Strong customer-facing consulting skills with a focus on building trust and delivering measurable outcomes.

• Automation first mindset and should provide contributions to reusable assets best practices and broader Client Success team enablement.

Preferred Qualifications

• Experience with Agentic AI Generative AI large language models (LLMs) AI orchestration frameworks Retrieval-Augmented Generation (RAG) MCP Intelligent Document Processing or related technologies.

• Experience with UiPath Agent Builder Maestro AI Center Communications Mining Document Understanding Integration Service and other advanced platform capabilities.

• Experience programming C# Java Python or similar languages.

• Experience with cloud platforms including Azure AWS or Google Cloud.

• Healthcare industry experience including experience working within supporting or consulting to health systems provider organizations or healthcare technology environments.

• Familiarity with healthcare operational workflows Revenue Cycle Management (RCM) Patient Access Clinical Operations or healthcare IT ecosystems.

• Bachelors degree in Computer Science Engineering Information Systems or a related field.

• Demonstrate agility in learning and adopting emerging AI-assisted development tools (e.g. GitHub Copilot Cursor or equivalent) to support customer development teams and drive adoption of UiPath capabilities.

Success in This Role

Top-performing TAMs are highly technical problem solvers who combine deep platform expertise with strong customer engagement skills. They are self-starters who can independently assess a customer environment identify what needs to be done and execute. They thrive in complex situations embrace emerging technologies and confidently move between strategic advisory conversations and hands-on technical work to help customers achieve meaningful business outcomes.

Maybe you dont tick all the boxes abovebut still think youd be great for the job Go ahead apply anyway. Please. Because we know that experience comes in all shapes and sizesand passion cant be learned.

Many of our roles allow for flexibility in when and where work gets done. Depending on the needs of the business and the role the number of hybrid office-based and remote workers will vary from team to team. Applications are assessed on a rolling basis and there is no fixed deadline for this requisition. The application window may change depending on the volume of applications received or may close immediately if a qualified candidate is selected.

We value a range of diverse backgrounds experiences and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age race color religion sex sexual orientation gender identity and expression national origin disability neurodiversity military and/or veteran status or any other protected classes. Additionally UiPath provides reasonable accommodations for candidates on request and respects applicants privacy rights. To review these and other legal disclosures visit our .

Required Experience:

Manager