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Teamcenter Support Lead
Job Location:
Job Location:
Dallas, TX - USA
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
6 June 2026 (30+ days ago)
Posted:
Application Deadline:
3 September 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Job Title: Teamcenter Support lead
Location: Fort Worth TX (Onsite)
Contract Type: Sub-contractor not Allowed / only w2
JD:
10 Years of Teamcenter Application Support Experience
/Hrs Lead L2/L3 application support for Siemens Teamcenter Unified & Active Workspace (AWC) environments ensuring high availability and performance of PLM systems
Own incident service request and problem management including RCA defect resolution and continuous service improvement
Provide end-user support across global user base (engineering manufacturing suppliers) via ticketing tools chats and calls
Troubleshoot and resolve complex functional and technical issues across Teamcenter modules (BOM Workflow Change Document Management)
Manage and support integrations with upstream and downstream systems (CAD tools SAP/ERP MES third-party applications) ensuring data consistency and interface stability
Coordinate with cross-functional teams (L1 support infra vendors Siemens GTAC) for issue triage escalation and timely resolution
Support release management deployments patches and minor enhancements including validation support (SIT/UAT/Production)
Perform application monitoring log analysis and proactive issue detection to minimize downtime and reduce ticket volumes
Develop and maintain runbooks SOPs knowledge base articles and drive shift-left/automation initiatives
Track and report service KPIs SLAs and compliance metrics and contribute to continuous improvement and optimization initiatives
Top Skills:
1. Teamcenter Application Support
Administration
Configuration
Additional Details:
Teamcenter Support team will work with this person
10 Years of Teamcenter Application Support Experience
/Hrs Lead L2/L3 application support for Siemens Teamcenter Unified & Active Workspace (AWC) environments ensuring high availability and performance of PLM systems
Own incident service request and problem management including RCA defect resolution and continuous service improvement
Provide end-user support across global user base (engineering manufacturing suppliers) via ticketing tools chats and calls
Troubleshoot and resolve complex functional and technical issues across Teamcenter modules (BOM Workflow Change Document Management)
Manage and support integrations with upstream and downstream systems (CAD tools SAP/ERP MES third-party applications) ensuring data consistency and interface stability
Coordinate with cross-functional teams (L1 support infra vendors Siemens GTAC) for issue triage escalation and timely resolution
Support release management deployments patches and minor enhancements including validation support (SIT/UAT/Production)
Perform application monitoring log analysis and proactive issue detection to minimize downtime and reduce ticket volumes
Develop and maintain runbooks SOPs knowledge base articles and drive shift-left/automation initiatives
Track and report service KPIs SLAs and compliance metrics and contribute to continuous improvement and optimization initiatives
Top Skills:
1. Teamcenter Application Support
Administration
Configuration
Additional Details:
Teamcenter Support team will work with this person
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