Team Solutions Engineer Enterprise
Atlanta, GA - USA
Job Summary
At T-Mobile we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant employee stock purchase plan 401(k) and access to free year-round money coaches. Thats how were UNSTOPPABLE for our employees!
Job OverviewThis role supports business sales by leveraging technical expertise to design and present wireless communication solutions that meet customer needs. It involves consulting on customer opportunities architecting solutions and providing technical support during sales presentations and product demonstrations. The role requires maintaining expert knowledge of wireless devices network technologies and value-added solutions to address technical inquiries effectively. Success is measured by the ability to facilitate sales processes resolve technical challenges and contribute to customer satisfaction and sales growth. The work impacts the organization by enabling tailored wireless solutions that support business objectives and enhance customer experiences.
Job Responsibilities:
- Support sales teams by consulting on customer needs and designing tailored wireless communication solutions to drive opportunity development
- Deliver technical presentations and demonstrations including API and Technical Portal capabilities to address customer inquiries and facilitate informed decision-making
- Design test and support API-enabled solutions (e.g. Employee Choice Technical Portal client integrations) including hands-on configuration and validation in partnership with Product Architects and CX teams
- Maintain and update technical expertise through training and certification in wireless technologies API/integration frameworks and industry developments
- Collaborate with cross-functional teams to provide feedback support special projects and engage in market-level initiatives
- Assist with post-sale support activities including troubleshooting escalation management API/integration support and customer training sessions
- Also responsible for other duties/projects as assigned by business management as needed
Education and Work Experience:
- High School Diploma/GED (Required)
- Bachelors Degree STEM area of study strongly preferred (Preferred)
- 2-4 years experience in telecommunications IT administration network engineering or API/systems integration roles including direct hands-on work with REST APIs API testing tools (e.g. Postman) or integration platforms with a professional track record of successful solution sales managing internal/external relationships in a matrix environment (Required)
Knowledge Skills and Abilities:
- Technical Leadership (Required)
- Communication: Excellent oral and written communications; strong interpersonal skills (Required)
- Applications: Proficiency with business application software (Required)
- API & Integration Development: Hands-on proficiency with REST API concepts API testing/validation tools (e.g. Postman) and integration architecture sufficient to configure test and troubleshoot API-based solutions independently not just present them (Required)
- Strategic Leadership: Ability to provide strategic direction in a leadership role (Required)
- Technical Presentations: Ability to create and deliver technical presentations (Required)
- At least 18 years of age
- Legally authorized to work in the United States
Travel:
Travel Required (Yes/No): No
DOT Regulated:
DOT Regulated Position (Yes/No): No
Safety Sensitive Position (Yes/No): No
Total Target Cash Pay Range: $84400 - $152300 inclusive of target incentivesBase Pay Range: $59080 - $106610The pay range above is the general base pay range for a successful candidate in this role. The successfulcandidates actual pay will be based on various factors such as work location qualifications andexperience so the actual starting pay will vary within this range. To find the pay range for this rolebased on hiring location T-Mobile employees in regular non-temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives.
At T-Mobile our benefits exemplify the spirit of One Team Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases offering medical dental and vision insurance a flexible spending account 401(k) employee stock grants employee stock purchase plan paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave family building benefits back-up care enhanced family support childcare subsidy tuition assistance college coaching short- and long-term disability voluntary AD&D coverage voluntary accident coverage voluntary life insurance voluntary disability insurance and voluntary long-term care insurance. We dont stop there - eligible employees can also receive mobile service & home internet discounts pet insurance and access to commuter and transit programs! To learn about T-Mobiles amazing benefits check out .
Never stop growing!Required Experience:
IC