Team Member The UPS Store on 41st St

A The UPS Store Team Member is responsible for assisting and delivering exceptional service to all customers. Services provided at the UPS Store include receiving and processing packages for courier shipment and operating copiers fax machines binding equipment laminating machines and point-of-sale devices. The Team Member will grow into becoming an expert in services products and value options to advise customers by providing accurate information.

The ideal Team Member has previous retail customer service experience strong computer and internet skills a high school diploma or GED a friendly and genuinely helpful demeanor and a professional appearance. We have openings for Full Time and Part Time positions.

Compensation: $16- $17 an hour with experience.

This application is for consideration at the following locations:

The UPS Store Hancock Center
1000 E 41st St
Austin TX 78751

As a The UPS STORE Franchisee we value:TEAMSERVICEDEDICATION& FUN.

We look forward to hearing from you!

RESPONSIBILITIES

• Delivers outstanding customer service to walk-in customers and telephone inquiries
• Continuously practices good listening skills with customers UPS Store team members and leadership
• Takes ownership of the customers shipping needs and offers viable solutions
• Takes action to learn all product and service offerings alternative solutions and industry trends
• Operates all equipment software and devices in an expert fashion and is willing to teach others
• Maintains a clean organized and safe working environment
• Performs other duties as assigned

QUALIFICATIONS

• High school diploma or GED required
• Strong computer skills including Microsoft Office and Adobe Suites
• Outstanding phone skills
• Strong verbal and written communication skills including spelling and math
• Prompt reliable and responsible
• Able to lift 40 pounds
• Willing and able to work 35 hours work week
• ArtificialIntelligence (AI) Knowledge and Experience

BENEFITS

• Flexible Work Hours
• Paid Time Off (PTO)*
• Holidays*
• Options for 4 day work weeks available*
• Formal On-the-Job Training Program
• 401(K) with Company Match*

*Available for Full-Time Team as Benefit