Team Member

A Potbelly Associates job is to help our customers enjoy lunch again. Since they are the primary point of customer contact it is up to them to provide our customers an excellent experience by providing fast friendly and efficient service and by delivering a quality and consistent product every time in a clean and inviting environment.

• Competitive pay!
• Medical Dental & Vision Insurance
• Domestic Partnership Benefits
• Paid Parental Leave
• FSA and HSA with Employer Contribution
• Commuter Benefit Program
• Retirement Savings 401(k) with company match
• Employee Assistance Program
• Paid Time Off
• Discount Program
• Flexible Work Schedule
• Career growth opportunities

**If hired you must meet and maintain all eligibility requirements to qualify**

• you are at least 16 years of age
• A friendly customer-first mindset with the ability to thrive in a fast-paced energetic environment
• You have strong written and verbal communication skills
• Comfortable working in a bustling kitchen environment (knife skills are a big plus!)
• You can manage potential allergens: peanut products egg dairy gluten soy seafood and shellfish
• Youre a team player
• Youre able to stand/walk a minimum of 3 hours or as needed
• Youre able to lift up to 10 pounds frequently and up to 50 pounds occasionally
• Illinois Applicants - all IL employees are required to become food safety certified within 30 days of employment.

• Work multiple stations (load dress shakes cash prep front) as directed by a Shift Leader or Manager.
• Comply with health and safety standards for food cleanliness and safety
• Restock food line chips and cooler
• Prepare quality finished products (sandwiches salads soups cookies ice cream etc.) efficiently
• If 18 or older use of the automatic slicer to prep food items
• Clean tables counters floors bathrooms kitchen and utensils; take out trash
• Operate cash register: handle balance and follow all cash handling procedures
• Effectively handle customer complaints/issues
• Takes delivery/catering/pickup orders over the phone
• Other duties as assigned

Disclaimers

*Potbelly cannot make guarantees about tip earnings*

At Potbelly we are committed to creating a welcoming and respectful environment where individuals are valued for their unique perspectives backgrounds and strengths. We believe that inclusion collaboration and mutual respect enhance the way we serve our customers and work together as a team. All employment decisions are based on qualifications merit and business need. Were an equal opportunity employer. Each applicant will be considered for employment without regard to race color religion disability sex sexual orientation gender identity national origin veteran status or any other basis protected by applicable federal state or local law.

Potbelly Sandwich Works may use artificial intelligence (AI)-assisted tools as part of its hiring and recruitment tools may collect and analyze data including questionnaire and assessment responses resume content and professional profile -assisted tools are used for all position final employment decisions are made by may also use additional AI-assisted tools from time to time in its hiring process.

If you have questions about how AI is used in connection with your application or if you would like to request a reasonable accommodation related to the use of AI in the hiring process please contact

Application Deadline: Applications must be submitted by 9/22/2026 to be considered for this position. The posting may close earlier if a suitable candidate is selected before the deadline.