Team Leader – Inside Sales

• Provide day-to-day leadership direction and support to Inside Sales Representatives.
• Coach and mentor team members to improve sales effectiveness product knowledge customer engagement and professional growth.
• Monitor individual and team performance against established sales goals and key performance indicators (KPIs).
• Conduct regular performance discussions and provide constructive feedback and development plans.
• Assist with onboarding training and continuous development of new and existing team members.
• Foster a collaborative customer-focused and results-oriented team environment.

• Support execution of regional sales strategies to achieve revenue market share and customer retention goals.
• Help drive prospecting activities lead generation and pipeline management within assigned territories.
• Monitor sales activity quotation follow-up customer engagement and opportunity progression.
• Work closely with Inside Sales Representatives to identify and pursue high-priority target accounts.
• Assist with customer escalations and complex sales opportunities as needed.
• Analyze sales trends and recommend actions to improve performance and increase market penetration.

• Maintain a thorough understanding of Rittals product portfolio applications markets and distribution channels.
• Ensure high levels of customer satisfaction through timely communication responsiveness and problem resolution.
• Collaborate with Outside Sales Representatives Manufacturer Representatives Distributors and Internal Departments to maximize customer support and sales effectiveness.
• Support customer visits trade shows and sales events as required.
• Serve as a role model in building strong customer relationships and delivering exceptional service.

• Review sales reports metrics and performance dashboards to monitor business results.
• Communicate sales opportunities market trends competitive information and customer feedback to management.
• Ensure compliance with company policies procedures and sales processes.
• Identify opportunities for process improvements and increased team efficiency.
• Assist management with workforce planning scheduling and resource allocation.
• Perform other duties and responsibilities as assigned.

• Minimum 5 years of sales experience preferably in industrial manufacturing technical or B2B sales environments.
• Bachelors degree in Business Marketing Engineering or related field preferred.
• Equivalent combination of education and experience may be considered.
• Prior experience leading teams mentoring employees or serving in a lead role preferred.
• Experience working with distributors manufacturers representatives and field sales organizations is highly desirable.

• Strong leadership coaching and team development skills.
• Comprehensive understanding of consultative sales principles and customer relationship management.
• Technical aptitude with the ability to understand industrial products and applications.
• Excellent verbal written presentation and interpersonal communication skills.
• Strong analytical problem-solving and decision-making abilities.
• Effective organizational time management and prioritization skills.
• Proficiency in Microsoft Outlook Word Excel PowerPoint and CRM systems.
• Self-motivated goal-oriented and capable of thriving in a remote work environment.
• Ability to influence and collaborate across multiple functions and levels of the organization.

• Remote/home office environment.
• Travel up to 25% for customer visits trade shows training and team meetings.
• Regular interaction with customers distributors field sales personnel and internal departments.

If you require reasonable accommodation for any part of the application or hiring process due to a disability you may contact the companys Human Resources Department at .

This option is reserved for individuals who require accommodation due to a disability.

Rittal LLC and Eplan are proud to be an affirmative action/equal opportunity employer. EEO including Disability/Vets.