Team Lead Network Operations
San Francisco, CA - USA
Job Summary
Astranis builds advanced satellites for high orbits expanding humanitys reach into the solar system. Today Astranis satellites provide dedicated secure networks to highly-sophisticated customers across the globe large enterprises sovereign governments and the US military.
With five satellites on orbit and many more set to launch soon the company is servicing a backlog of more than $1 billion of commercial contracts. Astranis is the preferred satellite communications partner for buyers with stringent requirements for uptime data security network visibility and customization.
Astranis has raised over $1.2 billion from some of the worlds best investors including Andreessen Horowitz Baillie Gifford Blackrock Fidelity Franklin Templeton and Snowpoint and employs a team of 500 engineers and entrepreneurs. Astranis designs builds and operates its satellites out of its 153000 sq. ft. headquarters in Northern California USA.
We are looking for a technical leader who will be responsible for coordinating and leading our Tier 2 Network Operations. The network is comprised of all components that are key to providing service to our customers. These include but are not limited to the satellite payload antenna systems and ground sites including VSAT hubs. If you thrive in high-stakes operational environments enjoy solving complex multi-domain technical challenges and love mentoring engineers this role offers direct ownership and substantial impact.
This role will contribute to both commercial and US Government programs.
Role
- Own Tier 2 Network Operations for all operational and under-development customer networks
- Lead the design implementation and continuous improvement of operational procedures for network deployment routine maintenance and outage recovery
- Oversee the team during live incidents coordinate with mission operations and engineering teams for rapid resolution and drive thorough root cause analyses (RCA) to prevent recurrence.
- Eliminate repetitive manual tasks by automating operational workflows and recovery scripts (e.g. Python Bash).
- Partner with engineering teams to design refine and maintain telemetry monitoring dashboards and alert pipelines.
- Analyze incoming customer network requirements and design robust operational solutions focused on maintainability scalability and security.
- Support in-field deployment of ground systems antenna/RF commissioning and direct integration with customer networks.
- Provide day-to-day technical leadership coach team members and actively assist in recruiting interviewing and onboarding new teammates
Requirements
- 3-5 years of hands-on technical experience in network operations satellite communications (Satcom) NOC or technical support environments.
- 01 years of formal people management or demonstrated experience acting as a technical lead / mentor to junior engineers.
- Strong foundational understanding of IP networking (TCP/IP routing & switching BGP VLANs NAT DNS) and/or RF concepts.
- Practical experience using scripting languages (e.g. Python Bash) to automate tasks or parse network/telemetry data.
- Proven bias for actiona track record of taking ownership moving quickly and solving high-pressure operational issues.
- Exceptional written and verbal communication skills; comfortable writing post-mortems and interfacing with cross-functional teams and customers.
- Dont meet them all Not a problem. Please apply even if you do not meet all these criteria
Bonus
- Prior experience in a Tier 2/3 Satcom or Telecom Network Operations role.
- Hands-on familiarity with RF terminals/antennas satellite payload architectures and VSAT hub systems (including modulators/demodulators).
- Hands-on configuration and troubleshooting experience with enterprise/carrier-grade hardware (e.g. Cisco Juniper Fortinet Firewalls).
- Experience with Linux system administration network virtualization (KVM) or containerized environments.
Base pay is just one component of Astraniss total rewards package. Your compensation also includes a significant equity package via incentive stock options high-quality company-subsidized healthcare disability and life insurance 401(k) retirement planning flexible PTO and free on-site catered meals.
Base Salary
$130000 - $230000 USD
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Required Experience:
Manager
About Company
Astranis designs, builds, and operates the world’s most advanced high orbit satellites for sovereign connectivity.