Team Lead

Client: DHS / Office of Long-Term Living (OLTL) - Bureau of Fee for Service (BFSP)
Employment Type: Contract
Work Location: Hybrid - 555 Walnut Street Forum Place 6th Floor Harrisburg PA 17101.

• Note: The role requires being on-site strictly on Wednesdays and Thursdays. The remaining days of the week are telework.

The DHS Office of Long-Term Living (OLTL) is seeking a Team Lead to provide program and project management support for several initiatives projects and procurements within the Bureau of Fee for Service (BFSP). This position will assist with policy and procedure development implement monitoring tools coordinate training strategies and manage the day-to-day operational aspects of multiple large-scale projects.

The Team Lead will act as an OLTL program office liaison for procurement activities tracking renewals reporting dates and monitoring upcoming procurements.

Key Program Initiatives:

• Participant Directed Services (PDS): OLTL administers home and community-based programs utilizing a Vendor Fiscal/Employer Agent (VF/EA) as a fiscal intermediary to provide Financial Management Services (FMS). BFSP oversees the Grant Agreement for the Fee for Service FMS Vendor.
• Electronic Visit Verification (EVV): BFSP develops manages implements and monitors EVV-related activities to comply with the 21st Century Cures Act. The team is currently implementing a robust EVV compliance monitoring process.

• Provide project management services and technical assistance.
• Develop a Project Management Plan to manage multiple concurrent projects.
• Develop work planning and schedule work.
• Develop readiness review tools to support transition activities.
• Develop vendor monitoring tools.
• Manage the day-to-day operational aspects of multiple large-scale projects and initiatives.
• Manage and track the project progress against the project schedule.
• Monitor project milestones and phases and take action as needed to ensure the project is on schedule.
• Plan organize prioritize and manage multiple work efforts across the project team.
• Responsible for capture and reporting of required project metrics.
• Analyze and distribute reports on project metrics.
• Prepare status reports on a periodic basis for the project team team leads group leads and stakeholders.
• Anticipate issues track them and proactively address them.
• Build and maintain relationships with key stakeholders and customer representatives.
• Serve as the primary point of contact for all project-related issues and issue resolution.
• Communicate effectively with customers supporting the commonwealth as appropriate.
• Communicate to team members how their work assignments relate to and help achieve project objectives.
• Accountable for the final project management evaluation review.

Required Experience:

• 4 Years: Relevant experience serving in a Team Lead capacity.
• 4 Years: 4-year College degree or equivalent technical study related to project management.
• Required: Development of policies and procedures.
• Required: Development and implementation of monitoring tools.
• Required: Providing technical assistance to support various project and implementation teams.
• Required: Providing project management services.
• Required: Coordination of training strategies.
• Required: Managing the day-to-day operational aspects of multiple large-scale projects.