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Taxpayer Services Trainer 3
Job Location:
Job Location:
Phoenix, AZ - USA
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
30 June 2026 (30+ days ago)
Posted:
Application Deadline:
27 September 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Job Summary (List Format):
- Location Requirement: Only local candidates in Arizona will be considered; must be available for in-person interviews and able to start within 2 weeks of offer.
- Training Program Management: Plans organizes implements and evaluates the Property Tax Education Training and Certification Program for ad valorem appraisal staff statewide.
- Content Development: Updates modifies and creates training content manuals and materials; assists in curriculum and course design; recommends and directs use of training tools and devices.
- Needs Assessment: May consult with county clients agency management and educational professionals to assess and develop specialized training programs.
- Training Delivery: Provides training in online (synchronous/asynchronous) and in-person/classroom settings.
- Assessment: Conducts training effectiveness assessments via feedback and pre/post-training quizzes.
- Compliance & Continuous Improvement: Stays current on laws regulations policies and best practices in taxation; prepares reports; monitors litigation; participates in meetings and contributes to process improvement.
- Team Participation: Attends staff meetings completes required training contributes to work teams and participates in individual coaching and performance metrics.
- Process Optimization: Utilizes lean principles under the Arizona Management System (AMS) and recommends process improvements.
- Stakeholder Collaboration: May work with internal leadership and external stakeholders to educate on statutes codes and procedures.
- Other Duties: Performs additional tasks as assigned; may attend external meetings on behalf of the department.
- Work Arrangement: Hybrid role (15% remote 85% onsite).
- Education/Experience Requirements: Combination of relevant education and experience (Bachelors degree preferred); minimum 3 years in training content design/delivery public speaking project coordination or similar.
- Preferred Experience: At least 2 years of property appraisal experience.
- Preferred Skills: Training in adult education and property appraisal.
- Location Requirement: Only local candidates in Arizona will be considered; must be available for in-person interviews and able to start within 2 weeks of offer.
- Training Program Management: Plans organizes implements and evaluates the Property Tax Education Training and Certification Program for ad valorem appraisal staff statewide.
- Content Development: Updates modifies and creates training content manuals and materials; assists in curriculum and course design; recommends and directs use of training tools and devices.
- Needs Assessment: May consult with county clients agency management and educational professionals to assess and develop specialized training programs.
- Training Delivery: Provides training in online (synchronous/asynchronous) and in-person/classroom settings.
- Assessment: Conducts training effectiveness assessments via feedback and pre/post-training quizzes.
- Compliance & Continuous Improvement: Stays current on laws regulations policies and best practices in taxation; prepares reports; monitors litigation; participates in meetings and contributes to process improvement.
- Team Participation: Attends staff meetings completes required training contributes to work teams and participates in individual coaching and performance metrics.
- Process Optimization: Utilizes lean principles under the Arizona Management System (AMS) and recommends process improvements.
- Stakeholder Collaboration: May work with internal leadership and external stakeholders to educate on statutes codes and procedures.
- Other Duties: Performs additional tasks as assigned; may attend external meetings on behalf of the department.
- Work Arrangement: Hybrid role (15% remote 85% onsite).
- Education/Experience Requirements: Combination of relevant education and experience (Bachelors degree preferred); minimum 3 years in training content design/delivery public speaking project coordination or similar.
- Preferred Experience: At least 2 years of property appraisal experience.
- Preferred Skills: Training in adult education and property appraisal.
