Tax Credit & Rebate Operations Coordinator
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Job Summary
This is a remote position.
Solar Works Energy and EPEX Home Performance are looking for an organized detail-oriented administrative professional to help homeowners complete paperwork for New Mexico energy tax credits and utility rebates.
This is not a tax preparation or tax advisory position. Youll guide customers through the documentation process gather required information prepare application packages and keep cases moving from start to finish.
Position details
- Fully remote must be available during Mountain Time business hours
- Temporary part-time (approx. 1520 hours per week)
- $20.00 per hour initial 90-day assignment with potential for extension
What youll do
- Review completed projects for tax-credit/rebate readiness; verify documentation for completeness
- Contact homeowners to collect missing information or documents
- Prepare organize and submit application packets using company procedures
- Track application status follow up on outstanding items and maintain organized records
- Communicate progress to customers; work with project managers to resolve gaps; help improve processes
What success looks like (first 90 days): an accurate queue of open applications every case moving toward completion prompt customer responses complete packages with minimal errors and accurate records throughout.
- Loves organization and attention to detail; enjoys solving administrative problems
- Excellent written and verbal communication; can juggle multiple cases without losing details
- Comfortable working independently; professional with confidential customer information
- Reliable internet a dedicated home workspace and availability during Mountain Time business hours
- A plus: insurance mortgage/lending title/escrow healthcare admin government/permit processing utility rebates construction/home-improvement admin customer service/operations or document-heavy admin work
- $20.00/hour part-time (1520 hrs/week) fully remote
- Initial 90-day assignment with potential for extension
- Support a growing New Mexico home-improvement & solar company
To apply: submit your resume and a brief note covering (1) a role where you managed detailed paperwork or customer records (2) your experience handling confidential information and (3) your Mountain Time availability. Selected applicants will complete a short aptitude assessment sent after you apply.
Note to applicants: This is an official Solar Works Energy / EPEX posting. Verify all of our openings at We never ask applicants to pay for equipment training or background checks and we do not interview solely by text WhatsApp Telegram or personal Microsoft Teams invitations.
Required Skills:
Candidate Profile * High school diploma or GED with six to twelve months of relevant experience preferred 6 months of management or coaching experience Strong computer navigation skills and PC Knowledge Ability to effectively communicate both written and verbally Dependable with strong attention to detail Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly Tolerance for repetitive work in a fast-paced high production work environment Ability to work as a team member as well as independently Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner Ability to rotate shifts as needed
