TANF Case Manager

SUMMARY: Responsible for providing client services to TANF applicants. The Case Manager is responsible for interviewing clients to gather financial and demographic information; assessing client situations to develop implement and evaluate client case/service plans; making referrals for community resources and services; verifying client information; documenting client records; and accurately processing applications within established timelines and guidelines

ESSENTIAL DUTIES and/or RESPONSIBILITIES include the following:

• Conduct interviews with people to gather financial and demographic information via telephone and face-to-face.
• Verify client information obtain proper documentation for each client file and maintain up-to-date client case files.
• Assess client situations and develop client case/service plans.
• Document all client contacts referrals services and activity.
• Conduct home visits every month as needed.
• Enter all client files and activity in the Data Bank (TAS) computer systems in a timely and accurate manner.
• Identify community resources and develop relationships for client referrals.
• Work with and advocate on behalf of federally recognized enrolled tribal clients to access community services available to them.
• Provide supportive case services related to self-sufficiency for clients which may include transporting clients.
• Administer random urinalysis to active TANF clients.
• Provide ongoing support and counseling to sanctioned clientele.
• Complete and provide all required TANF reports on time.
• Other duties as assigned.

QUALIFICATION REQUIREMENTS: To perform this job successfully an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodation may be provided to enable individuals with disabilities to perform their duties.

EDUCATION and/or EXPERIENCE:

• High School Diploma or GED required.
• Associate Degree in Human Services or related field with one year case work experience is preferred.
• Twenty-four semester hours of college coursework with a Human Services focus or related field with two years relevant experience in customer service determining eligibility for public assistance processing financial loan applications or medical/unemployment claims unemployment services or any combination of experience in the above areas is required

CERTIFICATES LICENSES and/or REGISTRATIONS:

• Must possess a valid drivers license maintain valid insurance and be insurable under the Tribes policy.

KNOWLEDGE SKILLS and/or ABILITIES:

• Experience working with Native Americans is required.
• Must possess excellent customer service skills and good listening skills.
• Must possess keyboarding skills for data entry.
• Must be computer literate and proficient in Microsoft Office (particularly Word Excel Outlook).
• Must be trustworthy able to make timely decisions and able to prioritize work
• Knowledge of Federal State and Tribal Law on abuse and neglect of individuals.
• Knowledge of Confidentiality Laws and Regulations

PLEASE NOTE: P.L. 93-638 Indian Preference and Tribal Employment Rights Ordinance (TERO) will be practiced however all qualified applicants will be considered.

IF YOU ARE INTERESTED PLEASE SEND APPLICATIONS RESUME TO:

OMAHA TRIBE OF NEBRASKA

ATTN: HR DEPARTMENT

P.O. BOX 368

MACY NEBRASKA 68039

OR

EMAIL:

Required Experience:

Manager