Talent Acquisition Manager

Talent Acquisition Manager

Location: Tucson AZ (Onsite)

ABOUT US

At Alorica we only do one thing make lives better one interaction at a global leader in customer service and experience serving the worlds biggest brands with tens of thousands of employees in hundreds of locations around the globe.

Werethe largest minority-owned CX provider delivering digital-first people-centered experiences for some of the worlds most respected brands. For over 25 yearswevebeen helping businesses solve their toughest customer experience challengesand we do it better than anyone else.

As a Top Place to Workwereserious about creating an environment where people show up as their genuine selves. Which means when you succeed we all do.

HERES WHAT THE JOB REALLY LOOKS LIKE

Responsible for building business relationships with assigned client business groups across multiple geographies. Perform as an exemplary role model andaccomplishfunctions including workforce planning processmethodologyand recommend changes and efficiencies for process improvement.

HOW YOULL MAKE AN IMPACT

• Source qualify and presenta soliddiverse slate of candidates for every open position
• Supervisethe quality of workproductivityand effectiveness of other members of the Corporate Recruiting Team
• Ensure 100% compliance with all applicable laws and company policiesregardingall talent acquisition responsibilities

WHAT YOULL ACTUALLY DO

• Review opportunities forleveragingresumes with other recruiters (cross references)
• Manage aligned requisitionsregardingaging and metrics to fill
• Maintain in-depth knowledge of the businesssegmentstrategic resourceobjectivesand the functional areas.
• Participate with management and leadership teams in developing talent resource objectives
• With direction from their leader develop innovative sourcing initiatives and develop a solid pipeline of qualified candidates
• Ensure all new employee onboarding processes compliant with company policies
• Manage the performance of individual recruiters and the entire team against established performance goals and metrics
• Adhere to 100% compliance for all regulations and laws
• Negotiate candidate offers within company guidelines
• Proactivelyacquirecompetitive market information to business strategy and consult with hiring managers and leadership teams
• Other duties as assigned

WHATLL SET YOU UP FOR SUCCESS

• Bachelors Degree from an accredited college or university or equivalent experience
• 5-7 years in a corporate recruiting role focused at all levels on IT Accounting/Finance HR Legal Communications etc.
• Two years minimum experience in a supervisory role
• Strong experience in MS Office Outlook contact management processes applicant tracking systems andTaleosystem
• Customer service oriented with exceptional communication and client anticipation skills
• Ability to assess skills behaviorstraitsand attributes of positions
• Ability to articulate job scope for ongoing and newly created strategic positions to advance the companys strategic goals; ability to focus on metrics to improve service delivery
• Ability to develop standardizegain approval and implement hiring profilesand interview guides at sourcing screeninginterviewingand selection levels
• Demonstrate market intelligence of both industry and organization
• Demonstrate ability to influence across a matrix of business HR Legal and market constituents

WHY ALORICA

Our culture shows up in how we work together support each other and show up for our enough to challenge how things have always been done committed to delivering results that matter and passionate about making customer experiences thatactually work.

TIDEis our connection group built around real conversations shared experiences and genuine belonging.MLBA (Making Lives Better at Alorica)is our employee-led nonprofit where local teams raise funds and support colleagues and communities when it matters most. Wedontjust talk about culturewe build it live it and keep making lives better every day.

What We Offer:

• Competitive base pay with performance-driven incentives
• Comprehensive benefits including medical dental vision and 401(k)
• Career development through Alorica Academys open-access courses
• Real opportunities to grow within a global organization
• Access to our employeeassistanceprogram
• A collaborative inclusive culture where innovationhappens

Our Values

Bold We challenge conventions and take smart risks

Relentless We deliver results no matter what it takes

Connected We work as One Alorica becausewerestronger together

True We show up as our authentic selves every single day

Ready to Join Us

Ifyourelooking for a place where yourexpertisematters your voice is heard and your work drives real impactletstalk.

Apply today!

Equal Opportunity Employer Veterans/Disabled

DISCLAIMER: The above information has been designed toindicatethe general nature and level of work performed by employees in this classification.

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