Talent Acquisition Associate

Talent Acquisition Associate

Location: Miami Lakes FL

Employment Type: Full Time

Reporting to:Manager Talent Acquisition

ABOUT US

At Alorica we only do one thing make lives better one interaction at a global leader in customer service and experience serving the worlds biggest brands with tens of thousands of employees in hundreds of locations around the globe.

Werethe largest minority-owned CX provider delivering digital-first people-centered experiences for some of the worlds most respected brands. For over 25 yearswevebeen helping businesses solve their toughest customer experience challengesand we do it better than anyone else.

As a Top Place to Workwereserious about creating an environment where people show up as their genuine selves. Which means when you succeed we all do.

HERES WHAT THE JOB REALLY LOOKS LIKE

Works closely with a team of recruiters managing recruiting activities and building candidate relationships to support the daily Human Resources operations functions for a call-center facility. Responsible for all portions of roster management. This will vary by client but will include items such as confirmation of all personal candidate information confirming completion of all new hire documents communicating with new hires on their status as well astimelydelivery of all required information to the client. Primary resource to ensure the completion of all candidate I9 forms. Required to send out an email at the end of every day to all candidates that have received an offer in the last 24 hours with instructions for onboarding/background authorization/licensing link completion.

HOW YOULL MAKE AN IMPACT

• Scheduling interviews and phone screens
• Working directly with candidates and hiring managers in some cases arranging interviews for visiting candidates

WHAT YOULL ACTUALLY DO

• Updating candidate records job postings in recruiting systems and confirming new for orientation
• Providing follow-up correspondence to candidates on recruiting status via phone and email tracking recruiting activities and providing weekly activity reporting
• Coordinating the post-interview debrief meetings and providing debrief materials to candidates
• Identifyingopportunities for improving the candidate experience and interview process efficiency
• Assistingin the coordination of other recruiting activities and events as needed

Other assigned duties include performing tasks related to:
Background checks
Drug testing
Dispositions inTaleofor strategic accounts
File management for strategic accounts
Supporting open houses and assessments
Create badges and manage key master
Open requisitions

WHATLL SET YOU UP FOR SUCCESS

• High School Diploma or equivalentassociatesdegreepreferred.
• 2-3yearsas an administrative assistant in a professional setting.
• Experience with MS WordExceland PowerPoint
• Organization attention todetail& abilityto manage multiple systems at a time.
• Superb customer focus attention to detail and organizational skills
• Ability to multi-task problem-solve and meet time sensitive targets
• Strong commitment to goal achievement
• Must be available to workdayeveningand weekend shifts as needed
• Ability to keep andmaintainconfidential and secure records and information
• Strong oral and written communication skills
• Ability to work in a fast paced quickly changing environment
• Schedule flexibility including occasional weekends arerequired
  

WHY ALORICA

Our culture shows up in how we work together support each other and show up for our enough to challenge how things have always been done committed to delivering results that matter and passionate about making customer experiences thatactually work.

TIDEis our connection group built around real conversations shared experiences and genuine belonging.MLBA (Making Lives Better at Alorica)is our employee-led nonprofit where local teams raise funds and support colleagues and communities when it matters most. Wedontjust talk about culturewe build it live it and keep making lives better every day.

What We Offer:

• Competitive base pay with performance-driven incentives
• Comprehensive benefits including medical dental vision and 401(k)
• Career development through Alorica Academys open-access courses
• Real opportunities to grow within a global organization
• Access to our employeeassistanceprogram
• A collaborative inclusive culture where innovationhappens

Our Values

Bold We challenge conventions and take smart risks

Relentless We deliver results no matter what it takes

Connected We work as One Alorica becausewerestronger together

True We show up as our authentic selves every single day

Ready to Join Us

Ifyourelooking for a place where yourexpertisematters your voice is heard and your work drives real impactletstalk.

Apply today!

Equal Opportunity Employer Veterans/Disabled

DISCLAIMER: The above information has been designed toindicatethe general nature and level of work performed by employees in this classification.

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