Table Games Dual Rate Supervisor

Were always looking for talent that believes in having fun. At PENN Entertainment youll get to be a part of an exciting industry where the days and nights are fast paced. Youll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. Youll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individuals relevant knowledge skills and experience. Base salary is just one component of our competitive Total Rewards package which includes wellness programs designed to support our team members financial physical and mental benefitssuch as day-one medical coverage 401(k) matching and annual performance bonusmayvaryby time off is earned according to the local policy and increases with the length of employment.

Click HEREto discover how we empower team members to grow thrive and advance in their careers.

*Part-Time or Full-Time Opportunities Available*

What does River City Casino & Hotel have to offer

• Day 1 medical dental & vision benefits!
• Uber benefit for nearby metro stops.
• Recognition programs with cash rewards gift cards & more.
• Tuition Reimbursement Lindenwood University Discounts & Diversity Scholarship for Team Members children.

*Will have supervisory and hourly team member responsibilities in this role.

• Enthusiastically supports actively promotes and demonstrates superior customer service in accordance with their fellow peers in training respective course instructors and supervisors and all departmental and company leaders for River City Casino & Hotel.
• Follows game procedures and trainings when dealing Blackjack Carnival Games Craps Roulette Poker Baccarat and any other form or variation of table games.
• Responsible for supervising and managing staff in the Table Games department.
• Adheres to scheduling and coordinates with manager regarding any concerns with attention to guest satisfaction.
• Shares responsibility of the overall engagement of all team members with Casino Operations Assistant Shift and/or Shift.
• Responsible for the accountability of the chips cards dice and all other gaming equipment.
• Assists in the maintenance and processing of all paperwork logs schedules and communication pertaining to the Table Games department.
• Monitors chips and cash transactions between dealers and customers and ensures that proper payout amounts are paid to customers in accordance with established procedures.
• Responsible for ensuring regulatory compliance within area of authority and reporting potential issues to management.

• Applicant must be at least 21 years of age.
• Ability to work any shift or hours including nights weekends holidays and overtime.
• High School Diploma or equivalent preferred.
• Must have strong verbal communication skills; must be fluent and literate in English.
• Must have excellent customer service and interpersonal skills.
• Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues.
• Ability to work collaboratively and communicate effectively with team members at all levels of the organization.
• Able to add subtract multiply and divide accurately to figure payoffs.

Weve grown to become the leading provider of integrated entertainment sports content and casino gaming experiences thanks to our 43 destinations across North America online sports betting and iCasino via ESPN BET and theScore Bet Sportsbook and Casino.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability for our community our team members our vendors and our planet.

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Equal Opportunity Employer