TA Onboarding Coordinator

Responsible for guiding new hires at the Welcome Center greeting and welcoming to the organization assisting with onboarding tasks and processing as well as tracking paperwork. Facilitates the transition and assimilation to the department and creates a supportive onboarding environment that provides positive team member experience engagement and retention.

• Partners with recruitment teams and hiring leaders to prepare recently hired team members and non-employed team members (students/job shadows contracted consults contingent workers etc.) for their pre-arrival welcome appointment and orientation into their new role within their department.
• Implements the team member onboarding vision and strategy by focusing on an inclusive and positive experience through the initiation of pre-onboarding activities (i.e. provisioning logistics organizational) to facilitate exceptional onboarding and seamless transitions (i.e. orientation and post onboarding follow-up activities)
• Initiates independent problem solving and follow-up with team members recruiters and leadership as needed. Acts as a liaison for key stakeholders (i.e Business counterparts Finance IS Facilities Occupational Health Services) to ensure seamless integration into the organization.
• Verifies and ensures accuracy of all new hire information including background check clearance and supporting documentation completion of health assessment licensures certifications fingerprint collection and i-9 documents. Follows up with team member third party verifications and appointment scheduling when applicable. Ensures adjudication compliance and completion of reporting in an accurate and timely manner prior to a new team members start date.
• Ensures that processes and services are continuously monitored for quality cost-effectiveness and efficiency. Engages in process and quality improvement activities. Maintains and orders supplies for overall onboarding and orientation operations. Processes outside vendor invoices and reimbursements. Actively seeks outside direct-billable accounts with a focus on convenience quality of services and effective use of budget.
• Supports the people solutions center in tier two escalation of phone calls emails and/or case management.
• Invests time building strong working relationships with internal clients in order to further support and prepare new team members to acclimate to the new working environment.

Required

• 2 years of relevant experience Call Center customer service patient care administrative support project management or related customer facing experience

Preferred

• Associates Degree or equivalent Human Resources Project Management Business Administration Communications or Related Field

As a team member at Corewell Health you will play an essential role in delivering personalized health care to our patients members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators leaders and innovators that continue to build on one shared mission statement - to improve health instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.

• Comprehensive benefits package to meet your financial health and work/life balance goals. Learn more here.
• On-demand pay program powered by Payactiv
• Discounts directory with deals on the things that matter to you like restaurants phone plans spas and more!
• Optional identity theft protection home and auto insurance
• Traditional and Roth retirement options with service contribution and match savings
• Eligibility for benefits is determined by employment type and status

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CURRENT COREWELL HEALTH TEAM MEMBERS Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.

Corewell Health is committed to providing a safe environment for our team members patients visitors and community. We require a drug-free workplace and require team members to comply with the MMR Varicella Tdap and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process to perform the essential functions of a job or to enjoy equal benefits and privileges of employment due to a disability pregnancy or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race color national origin sex disability age religion genetic information marital status height weight gender pregnancy sexual orientation gender identity or expression veteran status or any other legally protected category.

An interconnected collaborative culture where all are encouraged to bring their whole selves to work is vital to the health of our organization. As a health system we advocate for equity as we care for our patients our communities and each other. From workshops that develop cultural intelligence to our inclusion resource groups for people to find community and empowerment at work we are dedicated to ongoing resources that advance our values of diversity equity and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.