Systems ProgrammerAnalyst

Responsibilities
Enterprise Systems Development & Support Configure develop test and maintain applications across enterprise systems ( ERP SIS CRM HRIS and related platforms) Design and build custom workflows integrations reports and system enhancements Perform system upgrades patches and release management in coordination with ITS teams Support user-facing portals and system interfaces Systems Integration & Data Management Develop and maintain integrations using APIs middleware and ETL processes Ensure accurate and consistent data flow across student HR finance and CRM systems Troubleshoot integration issues and implement monitoring and alerting solutions Support data quality reporting and compliance requirements Functional System Support Support systems across key areas including student lifecycle (admissions through graduation) CRM HR payroll and recruiting Partner with campus stakeholders to translate business needs into technical solutions Configure system rules modules and workflows aligned with institutional policies Security Compliance & Reporting Manage role-based access and ensure data security and regulatory compliance (e.g. FERPA HIPAA ) Develop reports dashboards and data extracts to support operations and decision-making Provide Tier 2/3 technical support and maintain system documentation Collaboration & Continuous Improvement Serve as a technical liaison with vendors and support enterprise system projects Identify opportunities to improve system performance integration and user experience Stay current with enterprise technologies and higher education best practices Other duties as assigned

Qualifications
Bachelors degree in computer science information systems information technology or a closely related field; or an equivalent combination of education and professional experience. Minimum of three to five years of progressively responsible experience in enterprise systems administration configuration development or support in a complex multi-system environment. Demonstrated experience with at least one major enterprise student information and/or ERP platform (for example Ellucian Banner Oracle Student Workday Student or equivalent). Experience developing and maintaining system integrations using APIs ETL tools middleware platforms or file-based exchange methods. Proficiency in one or more programming or scripting languages relevant to enterprise systems development (for example SQL PL/ SQL Python Java Groovy or Apex). Solid understanding of relational database concepts and the ability to write and optimize complex queries for reporting integration and troubleshooting purposes. Knowledge of enterprise systems security administration role-based access control and data governance principles. Strong analytical and problem-solving skills with the ability to translate functional requirements into effective technical solutions. Excellent written and verbal communication skills with the ability to explain technical concepts and system behavior to non-technical functional partners. Ability to work effectively across organizational boundaries with diverse stakeholders including administrative offices academic departments and external vendors. Commitment to data privacy information security and institutional policy compliance. Preferred Qualifications Experience with multiple enterprise platforms spanning student ERP SIS HR financial and CRM functions in a higher education setting. Hands-on experience with Salesforce or another enterprise CRM platform including configuration custom development and integration. Familiarity with higher education-specific data standards and reporting requirements Experience with identity management and single sign-on integration (for example LDAP SAML Shibboleth Microsoft Entra ID) as it relates to enterprise system access. Knowledge of cloud-hosted enterprise platform models (SaaS) and experience managing vendor-hosted system environments. Experience supporting or participating in major enterprise system implementations or upgrades. Relevant vendor or platform certifications Experience with agile or iterative delivery methods in an enterprise systems context.