Systems Operations Specialist
New York City, NY - USA
Job Summary
Systems Operations Specialist
As a Systems Operations Specialist reporting tothe VP - Systems and Network Administrationyoullplay a critical role in ensuring the reliability performance and scalability of Nasdaqs mission-critical platforms and infrastructure.
Youll thrive in this position ifyoureanalytical accountability-driven and collaborative with a passion for technology and automation in a fast-paced 24/7 global environment.
Key Responsibilities
Monitormaintain and support production systems and applications runningon-premisesAWS cloud environments and Kubernetes (EKS) clusters ensuring consistent uptime performance and rapid incident resolution in a 24/7 global environment.
Contribute to the design implementation and deployment of cloud-native platform capabilitiesleveragingInfrastructure as Code (Terraform) and CI/CD pipelines (GitLab) to deliver scalable and reliable solutions.
Build andmaintainautomation tools using Python Bash and PowerShell while automating infrastructure provisioning configuration management and operational workflows across cloud environments.
Collaborate with engineering and development teams to resolve operational issuesidentifydocumentation gaps and drive continuous improvements.
Respond to incidents service requests and escalationsin a timely mannermaintaininghigh standardsof quality and clear communication across stakeholders.
Required Qualifications
Must be able to work on weekends on a rotational schedule
Bachelors degree in Computer Science Information Systems or a related field-or equivalent practical experience in technology or infrastructure operations.
At least 4 years of experience in systems or technical operations including application support and infrastructure management.
Strongproficiencyin scripting and automation using Python Bash or PowerShell with experience building andmaintainingoperational tooling and automated workflows.
Strong hands-on experience supporting Linux environments (RHEL preferred) including command-line administration system troubleshooting security best practices and networking concepts such as TCP/IP DNS routing load balancing and connectivity troubleshooting.
Experience with Kubernetes including production support of containerized workloads and orchestration platforms such as Amazon EKS.
Experience with public cloud platforms preferably AWS including core infrastructure monitoring networking and security services.
Clear communicator with experience working in collaborative globally distributed teams; ability toworka rotating schedule including weekends.
Preferred Qualifications
Relevant industry certifications in cloud infrastructure or operations.
Experience with observability and monitoring platforms such as Datadog Grafana CloudWatch CloudTrail Prometheus or similar technologies.
Hands-on experience with Infrastructure as Code (Terraform) and configuration management and deployment automation tools such as Chef Puppet Ansible or similar technologies.
Passion for continuous improvement and automation with experienceleveragingAI-assisted tools such as GitHub CopilotLarge Language Models or similar technologies tooptimizeworkflows reduce manual effort and enhance operational effectiveness.
This position willbe located inNew Yorkor Torontoand offers the opportunity for a hybrid work environment at least 3 days a week in-office subject to change providing flexibility and accessibility for qualified candidates.
This posting is for an existing vacancy within Nasdaq.
US based applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future; Nasdaq will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B L-1 TN O-1 E-3 H-1B1 F-1 J-1 OPT CPT or any other employment-based visa)
Come as You Are
Nasdaq is an equal opportunity employer. We welcome applications from candidates of all backgrounds and identities.
We are committed to fostering an inclusive workplace where diverse perspectives experiences and identities are valued and celebrated.
We ensure that individuals with disabilities are provided with reasonable accommodation throughout the hiring process.
What We Offer
Were proud to offer a competitive rewards package that is meaningful recognizes the unique needs of our employees and their families and incentivizes employees for their contribution to Nasdaqs overall success.
The base pay range for this role is $90000 - $153000. In addition to base salary Nasdaq provides a generous annual bonus/commission (short-term incentive) and equity (long-term incentive) comprehensive benefits and opportunity for growth. Exact compensation may vary based on several job-related factors that are unique to each candidate including but not limited to: skill set experience education/training business needs and market demands.Nasdaqs programs and rewards are intended to allow our employees to:
- Secure Wealth: 401(k) program with 6% employer match Employee Stock Purchase Program with 15% discount Student loan repayment program up to $10k Company paid life and disability plans Generous paid time off
- Prioritize Health: Comprehensive medical dental and vision coverage Health spending account with employer contribution Paid flex days to support mental wellbeing Gym membership discounts
- Care for Family: Hybrid home/office schedule (for most positions) Paid parental leave Fertility benefits Paid bereavement leave
- Connect with Community: Company gift matching program Employee resource groups Paid volunteer days
- Grow Career: Education Assistance Program Robust job skills training and Professional development opportunities
For more information visit Nasdaq Benefits & Rewards Career page.
Required Experience:
IC
About Company
Nasdaq powers global stock exchanges, market data, indexes, and software for trading, risk, compliance and governance to corporates, banks, and investors.