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Systems Engineer-Technical Outreach Support TSSCI Clearance and Full Scope Polygraph is required
Job Location:
Job Location:
Howard County, MD - USA
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
29 May 2026 (30+ days ago)
Posted:
Application Deadline:
26 August 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
- Top Secret/SCI Clearance with a full scope polygraph is required
- 14 years of experience is required
- This is 100% onsite in Annapolis Junction MD
This position is well-suited for candidates with backgrounds in systems engineering technical operations cyber operations SIGINT network analysis technical support or similar mission-focused technical environments. Candidates should possess strong problem-solving skills an aptitude for learning complex systems and the ability to communicate effectively with both technical and non-technical stakeholders.
Responsibilities
- Provide technical support and troubleshooting assistance for operational tools systems and user issues
- Coordinate with engineering and development teams to investigate and resolve technical problems
- Support system integration operational workflows and day-to-day technical activities
- Assist users with system functionality account-related issues and operational questions
- Monitor system health and identify potential issues impacting operations or users
- Participate in technical discussions regarding system requirements interfaces and operational capabilities
- Develop and maintain technical documentation procedures and troubleshooting guidance
- Track and manage technical issues through ticketing and collaboration platforms such as Jira and Confluence
- Support cross-functional coordination efforts between operational engineering and stakeholder teams
- Contribute to process improvements and recommend solutions to enhance operational efficiency and user support
- Experience supporting technical operations systems engineering cyber operations SIGINT network operations or similar technical environments
- Experience troubleshooting system application network or user-related technical issues
- Ability to communicate effectively with both technical and non-technical users and stakeholders
- Experience collaborating across operational engineering or support teams to resolve technical issues
- Familiarity with ticketing and collaboration platforms such as Jira Confluence or similar tools
- Strong analytical problem-solving and organizational skills
- Ability to adapt quickly in fast-paced operational or mission-focused environments
- Experience developing or maintaining technical documentation SOPs or troubleshooting procedures
- Experience supporting government DoD or Intelligence Community programs
- Familiarity with APIs system integrations or data flow troubleshooting
- Experience with cyber security operations network analysis SIGINT or mission operations environments
- Exposure to systems integration operational testing or technical coordination activities
- Experience supporting customer outreach technical operations support or help desk/service desk functions
- Familiarity with operational monitoring system health tracking or incident escalation processes
- Experience working with cross-functional engineering or development teams
Required Experience:
Manager
About Company
Big Data, Cloud Computing, remote work solutions, analytics, and more! We are a team of expert engineers designing custom solutions for your business needs.
