Systems Development Manager-AI Productivity & Automation

Req#:670462 Systems Development Manager-AI Prodictivity & Automation

Monday-Friday (8:30-5)

Hybrid/Remote In the office 1-2 days a month on a regular basis. Additional days weekends Go Lives and Special Projects.

Johns Hopkins

750 E. Pratt St. 5th Floor

Baltimore MD 21202

These roles focus on enabling safe effective and scalable use of artificial intelligence (AI)-assisted development and automation to improve clinical operational and administrative workflows.

All staff are expected to support enterprise initiatives involving tools such as:

• Microsoft Copilot and Microsoft 365 ecosystem
• Generative AI platforms (e.g. ChatGPT Claude)
• Power Platform (Power Apps Power Automate Power BI)
• Other approved AI agents and AI-assisted development/workflow automation

All activities must align with organizational policies related to data privacy security compliance and responsible AI use.

• Demonstrate commitment to responsible AI use including adherence to data privacy security and regulatory requirements
• Collaborate with clinical operational and administrative stakeholders to identify opportunities for workflow optimization and automation
• Apply critical thinking to evaluate AI-generated outputs for accuracy appropriateness and risk
• Participate in continuous learning related to AI tools automation platforms and emerging technologies
• Contribute to improvements in efficiency quality user experience or operational effectiveness through AI-enabled solutions

• Foundational understanding of AI-enabled productivity tools and their business applications
• Ability to adapt to evolving technologies and workflows
• Strong collaboration communication and problem-solving skills

• Additional Responsibilities

• Ensure solutions are operating withing AI governance frameworks for safe and compliant AI usage including privacy and data protection considerations
• Partner with security compliance and data stakeholders to ensure adherence to organizational standards

• Identify prioritize and oversee a portfolio of AI and automation use cases
• Establish intake evaluation and prioritization processes for AI initiatives

• Lead enterprise adoption of AI tools and AI-assisted development/agent platforms
• Develop and implement change management strategies to support integration into daily workflows
• Monitor adoption metrics user satisfaction and productivity outcomes

• Evaluate emerging AI technologies and vendors for enterprise use
• Manage vendor relationships and tool selection for AI capabilities

• Experience leading enterprise technology adoption initiatives
• Strong understanding of AI technologies including generative AI capabilities and limitations
• Knowledge of AI governance risk management and ethical considerations
• Experience with AI agent platforms and automation tools
• Demonstrated ability to translate strategic objectives into operational execution

  Required JobQualifications:

  Education:Baccalaureatedegreein computer science businessor clinical relatedfield or equivalent work certification(s) and/or related experiencebeyond minimumtrainingexperience qualifications may substitute for formal education requirement on atwoyears experience-for-oneyeareducationbasis.

  Certifications: May berequiredto complete and pass certification in assignedEpicapplication module(s) within120 daysof employment in this role.

  Experience:

  • Sevenyears experiencewithappropriate computersystems and applications as well asoperational experience in a clinical or healthcare businessfield.

  • Three years of supervisory/managerial experience

  Preferred Job Qualifications:

  • MastersDegreepreferred

  • PMPCertificationpreferred

  • PreviousEpic experiencepreferred

  • PreviousIT experiencepreferred

  • Working knowledge of MSProject is strongly preferred

  Knowledge Skills & Abilities (KSAs):

  • Ability toestablishand meet work schedules and project deadlines.

  • Ability to work with diverse personalitiesandconflicting priorities to implement projects and tasks.

  • Demonstratedexpertisein project management and successful project implementations.

  • Strong understanding of the application fromEpictraining

  • Ability to delegate tasks to direct and indirect reports

  • Ability tohelp resolve complex problems by providing their ownexpertiseas well asleveragecorporate or external expertise.

  • Advanced interpersonal skills to effectivelyinterface withdepartment heads University Hospital and Health System personnel vendors consultantsetc.

  • Ability to effectively communicate and interact with staff.

  Leadership (includes training and mentoring)

  Participates in formal project teams that have JHM wide include but are not limited to the applications which this manager active vocal feedback to those groups so thatappropriate JHMdecisions can be made without revisiting the other system users outside of JHM inappropriate forums(Vendor user groups WEDI etc.) to gain knowledge of how specific issues concerns and problems are handled in other organizations.

Salary Range: Minimum 54.35/hour - Maximum 95.15/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount salary discussions will occur during candidate screening calls before any subsequent compensation discussion is held between the candidate and any hiring authority.

The Hospital reserves the right to modify employee schedules as needed.

We are committed to creating a welcoming and inclusive environment where we embrace and celebrate our differences where all employees feel valued contribute to our mission of serving the community and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity and expression age national origin mental or physical disability genetic information veteran status or any other status protected by federal state or local law.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.