Systems Administrator (Systems Administrator 1)
Virginia Beach, VA - USA
Job Summary
Requisition Number:30088
Required Travel: 0 - 10%
Employment Type:Full Time/Salaried/Exempt
Anticipated Salary Range:$53144.00-$75000.00
Security Clearance:Secret
Level of Experience:Entry Level
This opportunity resides with Global Security (GS).Mission Technologies Global Security (GS) group comprises live virtual constructive (LVC) solutions; fleet sustainment; nuclear and environmental; and Australia business.
As a trusted partner to our military customers HII designs develops and operates the largest LVC enterprise that prepares warfighters for cross-domain battle. With advanced technologies to enable mission readiness HII understands that preparation requires full coordinationnot readiness in piece-parts.
For more than 40 years the U.S. Navy has entrusted HII to maintain and modernize the vast majority of its fleet. With a holistic approach to life-cycle maritime defense systemsfrom small watercraft to submarines surface combatants and aircraft carriersHII ensures a high state of readiness.
HII supports the Department of Energys national security mission through the management and operation of its sites as well as the safe cleanup of legacy waste across the country. HII meets clients toughest nuclear and environmental challenges.
Leadership Mindset at HII Mission Technologies
Leadership at HII is a mindset not a title. Through our Leadership Capability Framework we define how every employee grows leads and contributesregardless of role. It sets the standard for how you can develop yourself and what you can expect from leaders across our organization. We look for candidates who want to grow in alignment with these capabilities:
- Know & Grow Your People Commit to learning and supporting team success.
- Build Relationships Communicate openly collaborate well and build trust.
- Take Ownership Deliver on commitments and take pride in your work.
- Customer First Focus on the mission and those we serve.
- Shape the Future Bring ideas curiosity and continuous improvement.
- Act with Urgency Take initiative and follow through with purpose.
These capabilities guide how all employees contribute to our shared success across Mission Technologies.
The Navy Integrated Training Environment (NITE) System Administrator I supports daily operations of the Global Service Desk (GSD) and provides frontline technical support for enterprise IT systems across multiple secure network environments. This role is responsible for troubleshooting user issues managing account access and ensuring system availability in support of mission-critical training and operational activities.
The candidate works closely with internal teams including network cybersecurity and engineering support to resolve incidents fulfill service requests and maintain continuity of operations. Responsibilities include account management workstation support system imaging and ensuring compliance with established security policies and procedures.
This position operates in a fast-paced 24/7 environment and may require shift work on-call support or participation in operational events.
Monitor and manage ticket queues within Jira or equivalent ITSM tools to ensure timely response and resolution.
Troubleshoot user issues related to access hardware software and connectivity across multiple environments.
Process account requests including creation modification and deactivation in accordance with security policies.
Escalate complex or unresolved issues to Tier 2 and Tier 3 support teams and track through completion.
Perform workstation imaging setup and deployment to support user onboarding and system readiness.
Document troubleshooting steps resolutions and procedures in knowledge base systems such as Confluence.
Support patching software installation and system updates as directed.
Coordinate with network cybersecurity and engineering teams to resolve cross-functional issues.
Maintain audit-ready documentation for account management and system activities.
Provide technical support during operational events and high-tempo activities.
Communicate effectively with users and stakeholders regarding issue status and resolution.
Participate in 24/7 operational coverage including shift work and on-call rotations as required.
0 years experience with Bachelors degree in a related field; or
High School Diploma (or equivalent) with 4 years of relevant experience.
Experience with Windows operating systems and basic troubleshooting.
Ability to follow technical procedures and standard operating instructions.
Strong communication skills both written and verbal.
Must currently have and be able to maintain a Secret security clearance.
Must obtain and maintain CompTIA Security certification within 90 days (if not already held).
Experience working in a service desk or enterprise IT support environment.
Familiarity with Jira or similar ITSM tools.
Basic knowledge of Active Directory and account management processes.
Experience supporting users in DoD or secure network environments.
Familiarity with system imaging workstation setup or hardware deployment.
Exposure to cybersecurity practices or compliance frameworks (e.g. STIGs).
Experience with knowledge base tools such as Confluence.
Ability to troubleshoot basic network connectivity issues.
The listed salary range for this role is intended as a good faith estimate based on the roles location expectations and responsibilities. When extending an offer HIIs Mission Technologies division takes a variety of factors into consideration which include but are not limited to the roles function and a candidates education or training work experience and key skills.
Meet HIIs Mission Technologies Division
Our team of more than 7000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is leading the next evolution of national defense the data evolution - by accelerating a breadth of national security solutions for government and commercial customers. Our capabilities range from C5ISR AI and Big Data cyber operations and synthetic training environments to fleet sustainment environmental remediation and the largest family of unmanned underwater vehicles in every class. Find the role thats right for you. Apply today. We look forward to meeting you.
To learn more about Mission Technologies click here for a short video:
HII is more than a job - its an opportunity to build a new future. We offer competitive benefits such as best-in-class medical dental and vision plan choices; wellness resources; employee assistance programs; Savings Plan Options (401(k)); financial planning tools life insurance; employee discounts; paid holidays and paid time off; tuition reimbursement; as well as early childhood and post-secondary education scholarships. Bonus/other non-recurrent compensation is occasionally offered for qualified positions and if applicable to this role will be addressed by the recruiter at the screening phase of application.
Why HII
We build the worlds most powerful survivable naval ships and defense technology solutions that safeguard our seas sky land space and cyber. Our workforce includes skilled tradespeople; artificial intelligence machine learning (AI/ML) experts; engineers; technologists; scientists; logistics experts; and business administration professionals.
Recognized as one of Americas top large company employers we are a values and ethics driven organization that puts peoples safety and well-being first. Regardless of your role or where you serve at HII youll find a supportive and welcoming environment competitive benefits and valuable educational and training programs for continual career growth at every stage of your career.
Together we are working to ensure a future where everyone can be free and thrive.
All qualified applicants will receive consideration for employment without regard to race color religion gender gender identity or expression sexual orientation national origin physical or mental disability age or veteran status or any other basis protected by federal state or local law.
Do You Need Assistance
If you need a reasonable accommodation for any part of the employment process please send an e-mail to and let us know the nature of your request and your contact information. Reasonable accommodations are considered on a case-by-case basis. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address. Additionally you may also call 1- for assistance. Press #3 for HII Mission Technologies.
Required Experience:
Unclear Seniority
About Company
America's largest shipbuilder with 140+ years advancing U.S. national security — delivering powerful naval vessels, unmanned systems, and all-domain defense technologies.