Systems Administrator

Schedule: Monday-Friday 8am-4:30pm on call weekends as needed

Salary: $

*This is an in-person position in Orange County New York

Position Summary

The Systems Administrator is responsible for the daily administration maintenance security and support of the organizations IT infrastructure. This position is responsible for the administration and support of server infrastructure Microsoft 365 services virtualization network infrastructure cybersecurity endpoint management backup and disaster recovery and Electronic Health Record (EHR) systems.

Working under the direction of the IT Manager the Systems Administrator plays a critical role in ensuring the confidentiality integrity and availability of technology systems that support patient care business operations regulatory compliance and organizationalobjectives.

Systems Administration

• AdministerandmaintainMicrosoft Windows Server environments.

• Manage Active Directory user accounts security groups Group Policy DNS DHCP and file services.

• Administer Microsoft 365 including Exchange Online Microsoft Teams SharePoint OneDrive and Microsoft Entra ID.

• Support Hyper-V virtualization infrastructure.

• Monitor server performance system health storageutilization operating system updates patch management backups disaster recovery testing and infrastructure troubleshooting.

Network Administration

• Configure administermaintain and troubleshoot enterprise firewalls andmanagednetwork switches.

• Support LAN WAN VPN wireless networking VLANs DNS DHCP TCP/IP and Internet connectivity.

• Maintain network documentation configuration backups firmware updates and network diagrams.

Endpoint Administration

• Deploy configure and support Windows workstations and laptops.

• Administer endpoint management usingNinjaOneRMM.

• Support enterprise software printers scanners mobile devices and hardware lifecycle management.

Cybersecurity

• AdministerSentinelOneendpoint protectionand Microsoft Defender for Office 365.

• Monitor and respond to cybersecurity alerts investigate incidents perform vulnerability remediation patch management andassistwith cybersecurity audits.

Healthcare Technology

• Support Electronic Health Record (EHR) systems and related clinical applications.

• Support HIPAA technology requirements and clinical integrations.

Technical Support

• Provide advanced Tier II and Tier III support for Microsoft products networking healthcare applications hardware software printing conferencing and mobile devices.

Documentation Vendor Coordination & Projects Maintain infrastructure documentation network diagrams disaster recovery documentation asset inventory and software licensing.

• Coordinate with technology vendors.

• Participate in infrastructure projects and recommend technology improvements under the direction of the IT Manager.

Minimum Qualifications

• Associate degree in IT Computer Science or related field or an equivalent combination of education certifications and progressively responsible professional experience.

• Three years of systems administration experience in a Microsoft enterprise environment.

• Experience with Windows Server Microsoft 365 Hyper-V Active Directory enterprise firewalls managed switches DNS DHCP TCP/IP VPNs and endpoint management.

• Excellent troubleshooting communication organizational and customer service skills.

Preferred Qualifications

• Bachelors degree in IT Computer Science or related field.

• Microsoft technical certifications and relevant networking or cybersecurity certifications.

• Three (3)years experiencesupporting healthcare organizations EHR systems and HIPAA-regulated environments.

Knowledge Skills and Technologies

• Windows Server Active Directory Group Policy Microsoft 365 Exchange Online Microsoft Teams SharePoint Online OneDrive Microsoft Entra ID

• Hyper-V Enterprise Storage Backup and Disaster Recovery

• Enterprise Firewalls Managed Switches DNS DHCP TCP/IP VLANs VPN Wireless Networking

• NinjaOneRMMSentinelOne Microsoft Defender for Office 365

Physical Requirements

• Ability to lift and transport technology equipment weighing up to 50 pounds.

• Ability to work in server rooms network closets and office environments.

• Ability toworkoccasional evenings or weekends for scheduled maintenance or emergency support.

Core Competencies

• Technical Expertise

• Customer Service

• Critical Thinking

• Problem Solving

• Communication

Performance Expectations

• Reliability and availability of technology systems

• Timely resolution of support requests

• Network and server performance

• Cybersecurity and patch management compliance

• Quality of technical documentation

• Successful completion of assigned projects

• Compliance with organizational policies and healthcare regulations