Systems Administrator II
Job Location:
Colorado Springs, CO - USA
Yearly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
- Description / Position Overview
Systems Administrator II
About the Job:The purpose of this position is to provide advanced systems administration and Tier III technical support with considerable independence initiative and sound technical judgment. This position supports maintains and improves Microsoft cloud and enterprise services; troubleshoots and resolves complex or escalated technical issues; and contributes to the security reliability governance and operational continuity of supported systems.
The Systems Administrator II develops and maintains repeatable administrative practices and technical documentation participates in the design and implementation of technology solutions coordinates with vendors and technical partners as needed and provides technical guidance and cross-training to other staff.This position is subject to budget required furloughs to be implemented in the 2026 calendar year.
Were an accredited pay equity employer!Your starting pay will be within the posted hiring range based on your years of experience and education. See the full potential of growth for this position here:2026 Salary Schedule
As a Systems Administrator II you will:- Administer maintain and support Microsoft cloud and enterprise technology services including Microsoft 365 Entra ID Azure Exchange Online SharePoint Online OneDrive Teams and related platforms.
- Administer identity and access services including user and group lifecycle management authentication Multi-Factor Authentication (MFA) Conditional Access role-based access and privileged access.
- Troubleshoot and resolve complex Tier III incidents involving cloud services identity access authentication messaging collaboration platforms integrations and enterprise applications.
- Administer and support Windows and hybrid infrastructure including Active Directory Group Policy and related enterprise services as assigned.
- Monitor system health service availability logs alerts and security events; investigate issues and coordinate response or escalation as appropriate.
- Implement and maintain secure system configurations administrative controls and access practices consistent with City standards and security requirements.
- Plan test implement and document system configuration changes service improvements upgrades and technology deployments.
- Develop and maintain PowerShell scripts automation and other administrative tools to improve reliability consistency and efficiency.
- Develop and maintain technical documentation standard operating procedures configuration standards and knowledge resources.
- Participate in Microsoft 365 and Azure tenant governance including service configuration change management feature evaluation and operational standards.
- Coordinate technical troubleshooting and escalations with Microsoft vendors and other technology partners.
- Provide technical guidance knowledge sharing and cross-training to other IT staff.
- Participate in incident problem change and request management processes and maintain accurate technical records in the appropriate IT service management system.
- Manage multiple technical priorities and assignments while following work through to resolution and communicating status risks and impacts to appropriate stakeholders.
- Other duties as assigned.
Learn more about this job by reviewing the class specification on the City of Colorado Springs Class Specifications page.
We are looking for candidates who demonstrate:
Knowledge of:Ability to:- Microsoft 365 administration (Exchange SharePoint OneDrive Teams).
- Microsoft Entra ID identity access authentication Conditional Access and privileged access.
- Azure administration governance monitoring and security.
- Windows Server Active Directory Group Policy and hybrid identity.
- PowerShell automation for Microsoft and enterprise systems.
- Enterprise security principles: least privilege secure configuration logging auditing data protection.
- Application integrations (SSO authentication app registrations service principals API permissions).
- System monitoring troubleshooting incident investigation and IT service management.
- Work independently with strong technical judgment.
- Troubleshoot complex issues and assess operational security and business impacts.
- Plan and implement technical changes with proper risk testing communication and rollback steps.
- Automate tasks and improve processes.
- Create clear technical documentation.
- Communicate complex information to all audiences.
- Mentor IT staff and collaborate across teams and partners.
- Manage priorities and complete technical work.
- Continuously grow skills in Microsoft cloud and enterprise technologies.
- Minimum Qualifications
Bachelors degree from an accredited college or university with major coursework in a related area of study Three (3) years of full-time professional experience in a related field
We value a diverse range of qualifications and experiences. Our organization views each year of further education as equivalent to each year of relevant work experience and each year of additional relevant work experience as equivalent to each year of required education. - Preferred Qualifications
The following qualifications are not required but they are considered desirable. If you possess any of the preferred qualifications please include specific details in your application. This information may be used to identify a top group of applicants.
- Experience administering or supporting:
- Microsoft 365 enterprise services including Exchange Online Teams SharePoint Online and OneDrive.
- Microsoft Entra ID including identity and access management MFA (Multi-Factor Authentication) Conditional Access role-based access and privileged access.
- Microsoft Azure services and cloud resources.
- Active Directory Group Policy Windows Server or hybrid Microsoft environments.
- Experience with Microsoft Intune and modern endpoint management.
- Experience using PowerShell Microsoft Graph APIs or other scripting and automation tools for systems administration.
- Experience supporting enterprise security compliance monitoring or governance capabilities within Microsoft cloud environments.
- Experience troubleshooting complex or escalated enterprise technology issues and coordinating resolution across technical teams or vendors.
- Relevant Microsoft Azure security or other industry certifications.
- Experience administering or supporting:
- Additional Information
- Please contact City Recruiting at for any questions regarding this position.
Equal Opportunity Employer
The City of Colorado Springs is committed to a welcoming culture that values our employees unique individual qualities and fosters a welcoming environment where people want to be
The City of Colorado Springs offers additional compensation depending on the position area of assignment and specific job assignments including shift differential pay differential acting or lead special assignment hazard pay longevity cell phone allowance uniform allowance relocation awards standby call out compensatory time off tuition overtime extra duty incentive holiday premium proficiency and vacation sell back.
NOTE: This job announcement is not intended to include a complete listing of all responsibilities knowledge skills and abilities associated with the position.
The City does not sponsor applicants for work visas of any kind (including but not limited to F-1 H-1B or TN visas). Applicants must be currently authorized to work in the United States on a full-time basis.
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Applicants may redact information from their resumes certifications transcripts or any other additional application materials that identify the applicants age date of birth or dates of attendance at or graduation from an educational institution. You will not be penalized for redacting or removing this information.
We encourage candidates with out-of-state credentials to inquire about expedited processing of Colorado licensing with the Colorado Occupational Credential Portability information can be found at the Colorado Department of Regulatory Agencies Licensing Portability page
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The Citys job classifications including physical demands and descriptions can be found on theColorado Springs Class Specifications page
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Required Experience:
Unclear Seniority
