Systems Administrator I

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Job Description Responsibilities Standards and Qualifications

Under general supervision provisions administers configures and troubleshoots servers networks and computer systems with a focus the agencys Amazon Web Services (AWS) presence.

Key Duties and Responsibilities

AWS Infrastructure Administration

• Administer and support AWS infrastructure across development testing and production environments.
• Provision configure monitor and troubleshoot AWS services including EC2 VPC S3 RDS IAM Route 53 CloudWatch and Systems Manager.
• Support AWS networking including VPCs subnets security groups load balancers routing and VPN connectivity.
• Perform routine administration patching and maintenance of Linux and Windows systems.
• Monitor infrastructure availability performance capacity and system health.
• Assist with high availability disaster recovery and business continuity efforts.

Security and Access Management

• Manage AWS IAM users roles policies permissions and service accounts using least privilege principles.
• Assist with resolving security vulnerabilities configuration issues and access-control findings.
• Review security alerts and logs and coordinate remediation with Security Cloud Operations and Development teams.
• Support cloud security controls including encryption logging network security and access management.
• Provide system information and documentation for audits and compliance activities.

Automation and DevOps

• Automate routine infrastructure and administrative tasks.
• Use tools such as Terraform AWS CloudFormation AWS CLI PowerShell Bash or Python.
• Support CI/CD pipelines and automated application deployments.
• Identify opportunities to reduce manual work and improve operational reliability through automation.

Monitoring and Production Support

• Configure and maintain system monitoring alerting logging and dashboards.
• Troubleshoot infrastructure connectivity performance and production issues.
• Assist with root-cause analysis and corrective actions for system incidents.
• Monitor system health and identify potential issues before they impact services.
• Participate in production support and on-call activities as required.

Backup and Maintenance

• Monitor and support AWS backup and recovery processes.
• Perform system patching security updates upgrades and routine maintenance.
• Assist with disaster recovery testing and system restoration procedures.
• Maintain infrastructure inventories procedures configuration records and technical documentation.

Collaboration and Operations

• Work with Development Security and other IT teams to resolve technical issues.
• Assist application teams with deployments connectivity permissions and AWS infrastructure requirements.
• Participate in change management processes and ensure infrastructure changes are documented tested and approved.
• Assist with evaluating AWS services and recommending improvements to reliability security performance and cost.
• Help identify underutilized or improperly sized AWS resources to support cost optimization..
• Provide technical assistance to other IT staff as needed.

Required Qualifications:

• A 2 or 4-year undergraduate degree from an accredited college or university.

Preferred Qualifications:

• Working knowledge of AWS networking IAM compute storage database monitoring and security services.
• Experience administering Linux and Windows Server environments.
• Experience with Infrastructure as Code and configuraLon automaLon technologies.
• Experience with scripLng languages such as Bash and Python.
• Familiarity with containers Docker Amazon ECS or Amazon EKS is preferred.
• Familiarity with CI/CD concepts and tools such as GitHub AcLons GitLab or AWS CodePipeline is preferred.
• Strong troubleshooLng documentaLon communicaLon and problem-solving skills.

Minimum Qualifications:

Equal Employment Opportunity Employer

The State of Georgia does not discriminate based on race color national origin sex religion age disability or other protected categories in employment or the provision of services.
Qualified applicants may request reasonable accommodation when needed during the application and/or screening process by contacting the appropriate agency Human Resources department.