Systems Administration Supervisor Helpdesk Lead

Peraton is seeking a Systems Administration Supervisor to oversee the availability security and performance of mission-critical systems while managing daily operations staff development and cross-team coordination. This role also serves as Helpdesk Lead supporting a program providing data center/HPC infrastructure in support of AI processing.

What Youll Do:

• Supervise and mentor a team of systems administrators providing guidance on daily tasks technical problem-solving and professional development
• Oversee installation configuration maintenance and troubleshooting of servers networks and infrastructure.
• Ensure compliance with applicable security policies procedures and accreditation requirements (e.g. RMF NIST 800-53)
• Coordinate with cybersecurity engineering and program management teams to support system upgrades patches and incident response
• Develop and enforce standard operating procedures (SOPs) for systems administration activities
• Monitor system performance and capacity recommending improvements as needed
• Manage scheduling staffing and resource allocation for the systems administration team
• Prepare and maintain documentation including system configurations network diagrams and operational reports
• Support audits inspections and compliance reviews related to system security and operations
• Serve as a point of escalation for complex technical issues

Required Qualifications:

• Minimum of 6 years of experience (may have lead experience)
• Active TS/SCI clearance required with the ability to obtain a polygraph
• Experience and ability to triage incidents and events for effective resolution
• Experience with Active Directory account and server management and monitoring
• Experience with monitoring and management tools
• Knowledge of Backup Systems Networking principles and equipment
• Knowledge of IT Service Management Processes and concepts with special emphasis on Incident and Event management
• Experience writing technical documentation.
• Demonstrated ability to coordinate and manage work within a team provide training and technical direction to team members mentor newly assigned staff.
• Relevant certifications (e.g. Security CISSP or equivalent DoD 8570/8140 compliance)
• Strong knowledge of Windows/Linux server administration virtualization and networking
• Experience supporting classified or restricted-access systems
• Excellent leadership communication and organizational skills

Preferred Qualifications:

• Prior supervisory or team lead experience
• Experience supporting AI/ML infrastructure or capability programs
• Familiarity with cloud environments (AWS GovCloud Azure Government etc.)
• ITIL or project management certification

Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the worlds leading mission capability integrator and transformative enterprise IT provider we deliver trusted highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land sea space air and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day our employees do the cant be done by solving the most daunting challenges facing our customers. Visit to learn how were keeping people around the world safe and secure.