System Development Manager, ADC Monitoring & Observability

Seeking a Leader to expand the AWS Monitoring & Observability team in Bellevue Washington!

Would you like to implement innovative cloud computing solutions and solve the worlds most complex technical problems Do you have a deep passion and desire to engineer and operate the worlds largest cloud computing infrastructure to build a better world for future generations
AWS established a specialized group of service teams responsible for the work we are doing in support of the U.S. Intelligence Community. We are building some of the largest distributed systems in the world and we need adaptable people to help us implement and operate them.

Our services operate at large scale with workloads critical to national security. These mission-critical cloud computing solutions require a relentless focus on operational excellence. Given the national security implications of our services a deep passion for delivering reliable secure and high-performing infrastructure is essential. You will share big ideas and execute to deliver the next big innovations at rapid pace. You are a believer in the Dev-Ops model of service engineering and you are excited to run operations in an environment where developers dont toss problems over the wall but solve them. And you are happiest when you are working with empowered world-class engineers to meet world-class challenges. Finally with your strong ownership bias you have an infectious desire to continually improve how things are done.

At Amazon we hire hands-on managers at all levels. This leader must be able to dive deep into the details on business operations and engineering and identify how to deliver outcomes where the solution isnt understood yet. As a ADC Manager you will be be familiar with the technical implementation of creating securing deploying maintaining simplifying and safely deprecating software through development and production environments. With this perspective you drive identification of operational excellence improvements and drive adoption across the organization. You will excel at hiring and developing other Amazon Dedicated Cloud Engineers technical skill and review and improve their work. You will grow leaders in your organization to identify manual actions and relentlessly drive improvements through elimination of process creation of automation or escalation through owning teams to drive a better experience for our Builders.

We need a technical detail-oriented operations leader focused on operational excellence to drive best operational practices through the business. You will excel at hiring and developing systems level engineers. You will grow leaders in your organization and lead a charter that grows as your organization grows.


This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance. The position further requires that after start the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph or commensurate clearance for each government agency for which they perform AWS work.

Key job responsibilities
As a leader you will:
- Hire motivate mentor and develop a team of engineers promoting growth and opportunity
- Define the structure and strategy for the team determining the right mix of engineers and where they need to be allocated to meet the business goals.
- Establish a roadmap and successfully deliver engineering solutions that execute that vision. Your roadmap influences the organizational goals and you are involved in the yearly planning process.
- Provide your team with the necessary support to take responsibility for team systems end-to-end (design code quality system health).
- Develop senior engineers promoting growth and opportunities to demonstrate higher level role scope impact complexity and leadership.
- Work cross functionally to foster a constructive dialogue harmonize discordant views and lead the resolution of contentious issues.
- Be an operational leader: Take a data driven approach consistently utilizing metrics to measure performance gaps and increase productivity by improving processes at the local level while driving improvements on the global scale.

About the team
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

AWS Infrastructure Services (AIS)
AWS Infrastructure Services owns the design planning delivery and operation of all AWS global other words were the people who keep the cloud running. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.

Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences.

Work/Life Harmony
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.

Mentorship and Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.


- Bachelors degree or CSSLP (Certified Secure Software Lifecycle Professional)
- Proficiency in Linux based operating systems
- Experience designing building and operating large-scale distributed systems or web services
- Experience in managing large scale infrastructure and automation
- Current active US Government Security Clearance of Top Secret with SCI eligibility or above

- Experience delivering large-scale infrastructure products that support Tier-1 mission critical services with a focus on privacy security availability and efficiency
- 3 years of managing an engineering team operating at scale experience
- Expertise in Linux based operating systems
- Experience developing and improving operational documentation procedures and workflows

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at WA Bellevue - 166300.00 - 225000.00 USD annually