System Development Engineer, Networking ADC Software

AWS Infrastructure Services owns the design planning delivery and operation of all AWS global other words were the people who keep the cloud running. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.

Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Do you like helping U.S. Intelligence Community agencies implement innovative cloud computing solutions and solve technical problems Would you like to do this using the latest cloud computing technologies Do you have a knack for helping these groups understand application architectures and integration approaches and the consultative and leadership skills to launch a project on a trajectory to success

Amazon is seeking a Linux/Unix Systems Administrator/Engineer with the ability to automate day to day tasks and develop/build software and/or services from the ground up. A good candidate must have strong Linux/Unix Systems Administration knowledge including shell scripting and a proficiency in at least one development language. They must be able to think at Amazon scale to solve problems in permanent sustainable and scalable ways. With an eye toward utilizing the best solution over the quickest solution.

At Amazon scale Network Engineers rely on an ever increasing number of tools to manage thousands of network devices that support AWS services. Our Systems Team manages the hundreds of tools/services and components that the Network Engineers rely on to keep the network operational. This includes systems that track loss and incident correlation scaling and building of new and existing network devices and a full suite of monitoring tools. Many of these tools provided integrations with one another to give a broad to in depth view of the status of the network and aid in troubleshooting.

The Systems Development Engineers on the team are responsible for maintaining the network tools/systems described above within US GovCloud and other US Government air gapped regions. This includes troubleshooting problems with systems and services regular deployment of new versions of the systems and their subcomponents deployment/system validation and testing service monitoring standing up new services/tools etc. The team works with many different internal Software Development teams to drive improvement of the systems/services within the teams scope. It is important to be able to work collaboratively and independently to investigate and document issues and create solutions to solve them at scale.

Do you:

- Calmly and quickly diagnose and fix critical systems failures in high pressure situations

- Manage and grow innovative production-quality tools to solve real operational problems in Python Perl Ruby Shell Java etc.

- Investigate complicated technical issues scientifically and thoroughly and assist in fixing them so they dont come back

- Understand how a modern cloud-hosted application stack works from top to bottom

- Know how to provide technical solutions to real business problems in a global organization


If youre a customer-focused System/DevOps Engineer who would like to contribute to a critical success story we would love to hear from you! Over a million customers rely on Amazon Web Services (AWS) network for building and running their applications and businesses. Our customers success depends on our world-class network infrastructure and our network depends on our systems team!
Physical requirements:

- Must be able to work in a 24x7 team on call rotation with ability to drive into workplace for critical events/needs.

- The ability to sit in front of computer during scheduled work hours with appropriate breaks while maintaining a high level of alertness and attention to detail.

- Travel to data center/systems sites and Amazon/customer offices as needed.

- Experience dealing with customers during problem resolution and operating efficiently under pressure

This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance. The position further requires that after start the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph or commensurate clearance for each government agency for which they perform AWS work.

Key job responsibilities
Our engineers collaborate across diverse teams projects and environments to have a firsthand impact on our global customer base. Youll bring a passion for innovation data search analytics and distributed systems. Youll also:
- Solve challenging technical problems often ones not solved before at every layer of the stack.
- Design implement test deploy and maintain innovative software solutions to transform service performance durability cost and security.
- Build high-quality highly available always-on products.
- Research implementations that deliver the best possible experiences for customers.

A day in the life
As you design and code solutions to help our team drive efficiencies youll create metrics implement automation and other improvements and resolve the root cause of software defects. Youll also:
- Build high-impact solutions to deliver to our large customer base.
- Participate in design discussions code review and communicate with internal and external stakeholders.
- Work cross-functionally to help drive business decisions with your technical input.
- Work in a startup-like development environment where youre always working on the most important stuff.

About the team
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

AWS Infrastructure Services (AIS)
AWS Infrastructure Services owns the design planning delivery and operation of all AWS global other words were the people who keep the cloud running. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.

Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences inspire us to never stop embracing our uniqueness.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.

Mentorship and Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

- CSSLP (Certified Secure Software Lifecycle Professional) or Bachelors degree
- 4 years of administrative experience in networking storage systems operating systems and hands-on systems engineering experience
- 3 years of non-internship professional software development experience
- 2 years of designing or architecting (design patterns reliability and scaling) of new and existing systems experience
- Current active US Government Security Clearance of Top Secret with SCI eligibility or above

- Bachelors degree in computer science or equivalent
- 6 years of administrative experience in networking storage systems operating systems and hands-on systems engineering experience
- Experience programming with at least one modern language such as Python Ruby Golang Java C C# Rust
- Experience utilizing AWS cloud solutions in a DevOps environment

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at MD Jessup - 129200.00 - 174800.00 USD annually
USA VA Herndon - 129200.00 - 174800.00 USD annually