System Administrator

At ALLO we believe people are our biggest asset. Our team brings the ALLO mission to life because as local members of each community we live work play and volunteer right here with you. Were passionate about being involved and contributing to the success and progress of each of our GIG Communities.

We pursue these passions because ALLO leaders have created a workplace where folks are valued ideas are heard and leaders and teammates show up for each other at work and in life.

Infrastructure Ownership & Engineering

• Own the health performance and long-term stewardship of Windows and Linux server environments across customer and internal platforms
• Architect implement and maintain hybrid and cloud-first environments (Azure primarily; AWS/GCP familiarity beneficial)
• Lead server and infrastructure modernization efforts including migrations hardening and standardization
• Serve as a senior technical advisor for complex infrastructure decisions and customer escalations

Security Patch Management & Resilience

• Proactively evaluate test and deploy OS application and firmware patches prioritizing stability CVE mitigation and business impact
• Design validate and regularly test backup recovery and disaster recovery strategies
• Participate in incident response activities including root cause analysis and post-incident remediation
• Collaborate with security and compliance teams to align infrastructure with best practices and regulatory requirements

Escalation & Mentorship

• Act as a final escalation point for complex or high-impact issues unresolved by Tier 2 technicians
• Provide technical guidance coaching and mentorship to junior administrators and help desk staff
• Design and deliver effective solutionsby converting complex technical requirements into clear actionable outcomes for internal teams and customers

Process Improvement & Automation

• Evaluate existing systems workflows and procedures to identify opportunities for automation standardization and efficiency gains
• Develop and maintain PowerShell scripts and automation tools to reduce manual effort and improve consistency
• Drive documentation standards and contribute advanced resolutions and architectural guidance to the Tier 2 knowledgebase

Operational Excellence

• Manage assigned tickets and projects to completion maintaining a strong balance between urgency quality and long-term outcomes
• Stay current on evolving technologies security threats and tooling relevant to managed services environments

Participate in on-call rotations and planned after-hours work for maintenance or incident response.

EDUCATION/EXPERIENCE:

• Bachelors degree in Information Systems Computer Science or a related field preferred or equivalent combination of education and significant hands-on experience
• 57 years of progressive experience in systems administration within complex multi-tenant or MSP environments OR
• Demonstrated senior-level capability with infrastructure ownership architectural decision-making and escalation leadership

Preferred Certifications (or equivalent experience)

• Microsoft Azure Administrator Associate (AZ104) or higher
• Microsoft 365 Fundamentals (MS900) or Enterprise-level Microsoft certifications
• Equivalent certifications in AWS or Google Cloud strongly considered
• Security-focused certifications are a plus (AZ500 SC300/400 etc.)

SKILLS / KNOWLEDGE / ABILITIES:

• Expert-level troubleshooting skills with a strong analytical and root-cause mindset
• Deep experience with:
  • Active Directory & Entra ID architecture and best practices
  • DNS DHCP Group Policy and identity management
  • PowerShell scripting and automation
  • Virtualization platforms (VMware HyperV)
  • Cloud networking and hybrid connectivity
• Strong working knowledge of:
  • Windows Server Linux and macOS environments
  • Backup recovery and business continuity strategies
  • Web-based and SaaS application support
• Proven ability to:
  • Lead through influence rather than authority
  • Communicate clearly with both technical and non-technical stakeholders
  • Operate independently with minimal oversight
• Availability for on-call rotation and after-hours work as required
• Ability to pass a Fingerprint-Based Background Check

WORKING CONDITIONS:

• This is an in-market office position

REQUIREMENTS:

Remain stationary for extended periods

Ability to communicate information

Ability to operate a computer

People are our passion. At ALLO we dont treat you like a number. Youre a human being.

Get ready to plug into the perks at ALLO:

• Free internet You bet. Plus awesome discounts on other ALLO services.

• Retirement Plan: The fiber future isnt the only one we care about. We match your 401(k) savings up to 5%.

• Health and Wellness: Participate in quarterly wellness challenges and well deposit extra cash into your checking or health savings accounts.

• Benefits: Our benefits include medical vision and dental with low employee costs. Not to mention generous Earned Time Off (ETO) program.

• Sponsorships: Are you passionate about a local fundraiser or philanthropy We strive to give back to what matters most to our communities.

• Tuition Assistance: Have a thirst for knowledge We like that which is why were proud to offer assistance with the cost of your tuition.

ALLO is an Equal Opportunity Employer. We are committed to providing opportunities to all applicants and associates without regard to race color religion sex pregnancy national origin age disability marital status sexual orientation gender identity military and veteran status and any other characteristic protected by applicable law. ALLO believes that diversity and inclusion within our team is critical to our success as a company. We seek to recruit develop and retain the most talented people.

Benefit eligibility depends on the position and employment status. The available benefits differ for interns contingent workers and part-time team members.

Qualified individuals with disabilities who require reasonable accommodations in order to apply may contact Recruiting at .

ALLO is a Drug Free and Tobacco Free Workplace.