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Bilingual Switchboard Receptionist

City Of Elkhart

Job Location:

Elkhart, KS - USA

Monthly Salary: Not provided by the employer

Posted: 27 June 2026 (30+ days ago)

Application Deadline: 25 September 2026

Vacancies: 1 Vacancy

Job Summary

CITY OF ELKHART JOB DESCRIPTION

DEPARTMENT	Board of Works	POSITION	Switchboard Receptionist (Human Resources)
DIVISION	Human Resources	STATUS	Full-time
CATEGORY	Salaried Up to $53800	FLSA	Non-exempt
REPORTS TO	Human Resource Manager	DATE	2026

JOB SUMMARY	Serves as the first point of contact for employees residents and visitors by providing professional customer service at the Citys main reception area. Responsible for operating the Citys switchboard directing incoming calls greeting visitors and providing administrative support to the Human Resources Department. Performs a variety of clerical and administrative duties while maintaining confidentiality and delivering exceptional customer service.

PRINCIPLE DUTIES AND RESPONSIBILITIES	Operate the Citys switchboard answer and direct incoming calls take messages and greet visitors in a courteous and professional manner. Monitor the Annex reception area and provide accurate information and assistance to employees applicants and members of the public. Receive sort distribute and deliver departmental mail. Maintain personnel files while ensuring confidentiality of employee information. Assisting with scheduling various meetings and interviews. Completing verifications of employment requests promptly. Processing accounts payable. Provide backup support for Human Resources staff as needed. Perform other duties as needed in cooperation with other staff members.

OTHER DUTIES AND RESPONSIBILITIES	Assist with filing scanning data entry and other clerical functions. Demonstrate effective organization and time management skills. Complete work in a timely and efficient manner. Ability to organize and prioritize work while maintaining a high degree of confidentiality. Ability to prioritize work activities. Maintain professional and courteous interactions with employees applicants and the public. Perform other duties as needed in cooperation with other staff members.

EDUCATION AND EXPERIENCE	High school diploma or equivalent required. Valid Indiana drivers license required. Bilingual proficiency in English and Spanish

KNOWLEDGE SKILLS AND ABILITIES	Excellent customer service and interpersonal skills. Ability to remain calm and professional when interacting with difficult or upset individuals. Strong verbal and written communication skills. Working knowledge of recordkeeping practices. Proficiency with Microsoft Office applications. Basic mathematical and data entry skills. Ability to operate standard office equipment including computers copiers scanners multi-line telephone systems and other office technology. Ability to work independently while contributing effectively within a team environment. Ability to follow detailed written and verbal instructions. Ability to maintain strict confidentiality regarding personnel information.

PHYSICAL MENTAL AND VISUAL SKILLS	Normal vision with or without correction. Ability to work with a pleasant personality and interact with all types of people. Ability to physically perform tasks listed above with or without reasonable accommodation.

WORKING CONDITIONS	The work environment characteristics described herein are representative of those an employee encounters while performing the essential functions of this job. Work is performed during Elkhart City Office hours of 8:00 a.m. to 5:00 p.m. The noise level in the work environment is usually moderate. Reasonable accommodation may be made to the environment to enable individuals with disabilities to perform the essential functions.

POST OFFER TESTING REQUIRED	The City of Elkhart is a Drug Free Workplace. Therefore successfully passing a post offer drug screen is required (random drug testing may be conducted after employment). Background checks producing acceptable BMV and criminal history reports required.

POLICY STATEMENT	The incumbent is required to possess the knowledge skills and abilities and the physical mental and visual skills described in this job description to perform the principal duties responsibilities and essential job functions. This job description is intended to describe the general nature and level of work being performed by the incumbent. Principal duties and responsibilities are intended to describe those functions that are essential to the performance of this job and other duties and responsibilities include those that are considered incidental or secondary to the overall purpose of this job. This job description does not state or imply that the above are the only duties and responsibilities assigned to this position. Employees holding this position will be required to perform any other job-related duties as requested by the Controller. All requirements are subject to possible modification to reasonably accommodate individuals with a disability.