Switchboard Operator

SRMC Has an Exciting Opportunity for Qualified Candidates!

Position: Full Time Switchboard Operator

Department: Information Services

Shift: Varies 8 hr shift

PURPOSE

The primary purpose of your position as Switchboard Operator is to perform assigned duties in an efficient manner in accordance with established procedures and as directed by your supervisor to assure that a successful viable department is maintained at all times. The Switchbaord Operator handles all communications of the Hospital to include: System 75(AT&T switch) paging system monitor all alarms physician paging service and resolve all incoming phone calls and in-house calls. Performs key role when a code or severe weather or any life threatening situation occurs. Assumes clerical functions for the Patient Accounting Department and assists patients and customers with billing questions and payment processes for customer service. Performs these duties according to set procedures and in a courteous and professional manner.

QUALIFICATIONS

• Some exposure to clerical responsibilities. Strong interpersonal skills with the ability to handle large variety of circumstances and conditions.
• Ability to work well with co-workers.
• Computer skills.
• Communication and customer service experience helpful.

BENEFITS

Competitive wages

Medical/prescription insurance

Dental insurance

Vision insurance

Accident and critical insurance

Employer paid life insurance

403 (b) retirement with employer matching

Tuition reimbursement

Continuing education reimbursement

Cafeteria discounts

Employee Assistance Program