Switchboard Operator

PBX SwitchboardOperator

PRNFirstShift

BHCOR-PBX (Switchboard)I Corbin KY

The BPX unit serves as thehospitalscentral communications hub responsible for managing all incoming and outgoing calls paging systems and emergency communication services 24 hours a day.

Primarily responsible for answering and routing all incoming calls. Maintains current knowledge of all Codeprocedures including Code 1 disaster fire bomb and electrical alerts. Responds promptly and appropriatelyto all alarms andis responsible foroverhead paging. Requires the ability to consistently manage multiple taskssimultaneously whileoperatingmultiple computer screens. Functions as the information desk for theorganization. Consistentlymonitorsand adheres to safety responsibilities and initiatives. Demonstrates anongoing commitment to the mission vision and values of Baptist Health.

Description:

• Answer and route incoming calls professionally and provideaccurateinformation to callers.

• Receive document and route messages to providers and staff ensuringtimelyfollow-up.

• Respond to and coordinate emergency codes alarms and overhead paging activities.

• Operateswitchboard communication and information systems while managing multiple tasks.

• Process and route work orders and service requests accurately and efficiently.

• Maintain knowledge of emergency procedures safety protocols and compliance requirements.

• Support Baptist Healths mission values culture of safety and customer service standards.

• Complete required training and adhere to organizational policies and regulatory requirements.

Requirements:

• High School Diploma or GED.

• No prior experience; one year of related switchboard customer service or communications experience preferred.

• PBX/switchboard operation training preferred.

• Typing and general office/computer training preferred.

• Basic computer skills.

• No licensure certification registration or life support certification.

Benefits: PRN (As Needed)

• Preventive Plan

• Retirement Plans

• FlimpDecisions -FlimpDecisions will help you pick the best value planoptiongiven your expected medical needs. The proprietary algorithm provides a personalized financial analysis and recommendation considering both premium and expected out-of-pocket cost (copays etc.) as well as other important plan features.