Surveillance Officer Lead Grave Shift

Surveillance Lead Officers are responsible for understanding and responding to internal property needs. They communicate in a friendly respectful and understandable manner. Surveillance Lead Officers work to ensure the safety of our guests employees and vendors while ensuring assets of the property and its occupants are secure.

Directly supervise Surveillance Officers in the absence of a Surveillance Supervisor

Assist their supervisor with employee training and department initiatives

Notify leadership departments and/or MLGCA when required by regulation or policy

Effectively delegate work as it arrives and ensure adequate completion of work

Use a CCTV system to monitor and review activity throughout the casino property

Work with employees within the department as well as other departments to investigate incidents

Complete typed reports/logs and preserve video as evidence

Maintain surveillance on all casino operations for errors theft fraud and regulatory violations

Respond to casino activity and utilize necessary equipment to identify record and document illegal and unusual activities occurring on the property

Work with law enforcement agencies to review and investigate crimes and may represent the casino in litigation as required

Identify and/or review incidents such as departmental violations risk management concerns monetary variances and player disputes

Monitor various systems for malfunctions and report/document them as needed

High School Diploma or equivalent

Must be 21 years of age or older

High degree of professional and personal integrity/ethics

Must have basic computer and arithmetic skills

Must be able to obtain/maintain a gaming license through the MLGCA

Able to work day evening or overnight shifts including holidays and weekends

Able to speak read and understand English

Able to complete an on-the-job 90-day training program with various tests and assessments

Has had Surveillance employment or equivalent investigation/gaming/casino experience

Has excellent interpersonal and verbal/written skills

Has knowledge of casino table games cheat tactics and cash handling scams

Is able to understand and adapt to changing departmental/property/regulatory policies & regulations

Is able to work independently and proactively when work is not assigned

Is naturally curious and enjoys investigating freely

Able to be alert in a high-risk environment; follow detailed procedures and ensure accuracy in documentation and data; carefully monitor gauges instruments or processes; concentrate on routine work details and organize and maintain a system of records

Able to respond calmly in crisis and mentally stressful situations and can make rational decisions

Able to lift and carry up to 20 pounds

Able to respond to audible and visual cues and alarms

Able to sit for extended periods of time

Able to control a joystick and inputs on keypads

Able to speak clearly and comfortably on a phone and/or handheld radio

Must have good personal hygiene and a professional appearance

$25.00 per hour

40 hour scheduled work week with consecutive days off generally static

Overtime opportunities available when necessary typically first come first serve

Bi-weekly pay dates

PTO 401(k) Medical Dental Vision Life & Disability Insurance Holiday Pay