Surveillance Manager

Essential Job Functions:
ï Manage the department to achieve an effective and economic operation.
ï Communicate with Indiana Gaming Commission Judicial System state local and federal law enforcement agencies Security management and Human Resources.
ï Coordinate and monitor surveillance activities assure compliance with company policies and report all irregularities to appropriate management.
ï Assure gaming integrity and the protection of assets.
ï Develop enforce and adhere to departmental policies and procedures.
ï Assist in training of departmental staff
ï Monitor surveillance activities to assure compliance with policy and procedures and to report all irregularities to appropriate management or agency.
ï Operate program and fully understand the surveillance system and associated equipment.
ï Document observations events and incidents.
ï Supervise evaluate as needed observers.
ï Develop work schedules to ensure shifts are adequately staffed.
ï Manage duties coach and counsel and evaluate performance of department employees.
ï Complete a daily shift report of activity for submission to the Director.
ï Review shift reports for accuracy and precision.
ï Appraise Director of shift activities and staff member activities.
ï Assure gaming integrity and the protection of company assets.
ï Recruit hire and ensure staff is properly trained.
ï Write and submit surveillance activity reports to the Indiana Gaming Commission and senior management.
ï Perform special monitoring and investigations as directed.
ï Coordinate the purchase installation and maintenance of department related equipment.
ï Responsible for immediately informing on-site IGC Agent on duty Security of any Internal Control or State Regulation violations related to gaming activity of which you commit witness or become aware; must report pursuant to company Self-Reporting Policy.
Other Job Functions:
ï Perform other surveillance duties as assigned.
ï Attend and assist as needed training provided within and outside the department.
ï Perform duties and responsibilities of the Director in his/her absence.
Job Qualifications:
ï Experience Required: A minimum of five years experience in surveillance or another related field in the Casino Industry. Previous related administrative and supervisory experience.
ï Education Required: High school diploma or equivalent.
ï Skills Knowledge and/or Abilities Required: Knowledge of the gaming industry ability to prepare a budget for departmental operation operation and knowledge of CCTV equipment ability to communicate effectively and interpersonal skills. Must have a good knowledge of mathematics and calculation ability.
ï Licenses Certifications Bonding and/or Testing Required: Indiana Gaming Commission Occupational License - Level 2.
ï Other Specialized Requirements: Ability to lift up to 50 pounds work in a confined space color and symbol identification normal gripping skills in the hands and fingers kneeling lifting standing or sitting for long periods of time stooping and twisting occurring on a daily basis.

Required Experience:

Manager