Surgical Coordinator
Poughkeepsie, NY - USA
Department:
Job Summary
Who we are:
Spire Orthopedic Partners is a growing national partnership of orthopedic practices that provides the support capital and operational resources physicians need to grow thriving practices for the future. As a Management Services Organization (MSO) Spire provides the infrastructure for administrative operations that allows practices to operate at their highest level so doctors can focus their efforts on what matters most patient care. Headquartered in Stamford Connecticut the Spire network spans the Northeast with more than 165 physicians 1800 employees 285 other clinical providers and 40 locations in New York Connecticut Rhode Island and Massachusetts.
What youll do:
Responsibilities/Duties:
Coordinate with Medical Assistants to ensure all paperwork is properly completed up to date and patient authorization signatures are obtained.
Communicate with Hospital and ASCs booking department to make sure all booking packets forms and other criteria are up to date.
Coordinate providers surgical schedule with Hospitals and ASCs.
Coordinate scheduling conflicts affecting office schedules with Clinical Director and Communications Director.
Schedule emergent and non-emergent cases with hospitals and ASCs to include:
Insurance Eligibility verification
Prior authorization when applicable
Pre-surgical testing results
Preparation of patients for in-hospital procedures
Updating the elective surgical card with all pertinent information
Procedure(s)
Duration
Clearance (Medical Cardiac etc)
Anesthesia Type
Positioning
Instrumentation
Diagnosis
Maintain providers surgical schedule for accuracy and potential conflicts regularly.
Arrange for a surgical assistant when required by using OADC PAs or outside PAs.
Arrange for outside services when needed such as instrumentation etc.
Receive incoming live calls and triage to appropriate MD or clinical staff.
Triage appointments for phone/reception staff looking for appropriate patient appointments.
Throughout the day retrieve phone messages left on both the main line and prescription refill line; forwarding these messages to MDs and their medical assistants.
Call back patients if their MD is unavailable.
Take incoming calls from the ERs and send to MD/PA on call.
Review patients results and forward clinical values.
Receive incoming calls from outside medical care as dictated by our medical doctors.
Foster positive attitudes team spirit and trust as means to enhance productivity.
Maintain a professional work atmosphere by behaving and communicating in a manner that gets along with patients physicians coworkers and administration
All other duties as assigned by the Director of Operations
Qualifications
Who you are:
Qualifications:
Minimum of 2 years surgical scheduling experience
Extensive knowledge of Orthopedic surgical procedures
Knowledge of Insurance prior authorization guidelines
Polite telephone etiquette and good communication skills (written and oral)
Computer literacy skills preferred including practice management software EMR Microsoft Word and Excel.
Detail Oriented and strong organizational skills preferred
High School Diploma or equivalent; required
What we offer:
Excellent growth and advancement opportunities
Dynamic environment
Access to a diverse network of practitioners
Broad infrastructure of tools and programs to enhance the employee experience
Competitive Compensation
Generous PTO
Benefits package: health dental vision 401(k) etc.
We are an equal-opportunity employer. Qualified Applicants are considered for positions and are evaluated without regard to actual or perceived race color creed religion national origin ancestry citizenship status age sex or gender (including pregnancy childbirth and related medical conditions) gender identity or gender expression (including transgender status) sexual orientation marital status military service and veteran status physical or mental disability protected medical condition as defined by applicable state or local law genetic information or any other characteristic protected by applicable federal state or local laws and ordinances (referred to as protected characteristics).
Required Experience:
Senior IC