Surgery Scheduler

Company Overview

Thrive Reconstructive Surgery is a leading reconstructive surgery practice dedicated to providing compassionate comprehensive care for patients recovering from serious accidents living with the effects of cancer managing severe skin conditions or facing other complex medical challenges that require innovative treatment.

The practice offers a broad range of advanced reconstructive services from emergency and trauma reconstruction to specialized procedures for complex conditions like Hidradenitis Suppurativa non-healing wounds pilonidal disease and breast reconstruction restoring patients form and function with innovative surgical solutions. At the heart of Thrives mission is a commitment to efficient personalized and compassionate care for every patient.

Thrives surgeons all highly skilled specialists are known for their extensive expertise and exceptional success rates across a wide range of reconstructive procedures. They work in close collaboration with leading hospitals and referring physicians in the community reflecting Thrives focus on teamwork and comprehensive care for even the most complex cases. This dedication to excellence and compassion not only defines the patient experience at Thrive Reconstructive Surgery but also shapes its supportive growth-oriented workplace culture making a positive difference in the lives of patients and staff alike.

Founded by Dr. Max Pekarev a board-certified reconstructive surgeon in 2013 Thrive has grown from its Fort Worth roots to multiple locations across Texas and Kansas. With continued growth underway were always looking for talented individuals to join our team.

Position Overview:

The Surgery Scheduler plays a vital role in our team handling every aspect of surgical scheduling such as insurance verification and authorization management. This position connects physicians patients hospitals and billing departments facilitating clear communication for seamless operations. They efficiently organize procedures collaborate with medical staff and support departments and keep precise records to promote high-quality patient care and effective operations.

Benefits:

• Competitive pay (commensurate with experience)
• Health insurance options
• Paid time off
• Ongoing training and support
• Opportunities for growth within a dynamic and expanding practice

Ready to join a team thats making a difference in patients lives Apply today to become a key part of Thrive Reconstructive Surgery.

Responsibilities:

• Work in close contact and collaboration with the billing department to ensure accurate financial processing and adherence to established billing protocols.
• Obtain accurate and detailed procedure information and requirements directly from physicians.
• Schedule patient surgeries at appropriate hospitals and surgical facilities ensuring all logistical details are confirmed.
• Coordinate surgical schedules to maximize physician time and facility availability while minimizing scheduling conflicts.
• Prioritize surgical cases based on medical necessity and physician directives to optimize patient care.
• Coordinate with hospital scheduling staff and external facilities to finalize surgical bookings and resolve any logistical issues.
• Communicate promptly and effectively with physicians regarding scheduling needs requirements and potential conflicts.
• Collaborate with clinical staff to confirm all pre-surgical requirements and documentation are satisfied before the procedure.
• Verify that patient insurance is active in good standing and eligible for the proposed surgical procedure.
• Obtain comprehensive benefit information including copays deductibles out-of-pocket estimates and arbitration status when applicable.
• Submit requests for referrals prior authorizations Gap Exception Process (GAPs) or Network Access Point (NAPs) approvals as required.
• Identify and understand differences between HMO and PPO insurance plans to ensure appropriate billing and scheduling workflows.
• Communicate scheduled surgery details to patients and their families including dates arrival times locations and medical equipment needed before and after their surgery.
• Notify patients regarding payment due prior to surgery and collect necessary payments and copayments.
• Other duties as assigned.

Required Qualifications:

• Bachelors degree in business or healthcare administration finance or related field preferred. May be substituted with relevant work experience.
• Experience in an administrative or business analyst role.
• Proficiency with QuickBooks and financial reconciliation processes.
• Ability to multitask prioritize take initiative and adapt in a fast-paced environment.
• Excellent communication attention to detail and problem-solving skills.
• Understanding of healthcare regulations including HIPAA compliance.
• Familiarity with EHR systems medical billing software and healthcare data standards.
• Proven experience with data analysis process improvement and cross-functional collaboration.
• Proficient in Microsoft Office Suite and general office software.

Working Conditions and Physical Requirements:

This role typically works in a clinical or administrative office setting within a healthcare facility such as a physicians practice clinic or outpatient center. The role may require occasional evening or weekend hours to accommodate patient needs or address urgent operational matters. Prolonged periods sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times.