Surge Shelter Lead
Richmond, VA - USA
Job Summary
When extreme winter weather puts people at risk CARITAS steps in to provide a safe and welcoming place for our neighbors. Were looking for a compassionate dependable leader to help lead our Surge Shelter operations during weather activations.
In this role youll oversee shelter operations guide staff and volunteers support participants and help ensure everyone is treated with safety dignity and respect.
What Youll Do
- Lead shelter operations during your assigned shift.
- Guide and support shelter monitors volunteers and interns.
- Welcome participants complete intake and provide trauma-informed support.
- Use conflict resolution and de-escalation skills to respond to challenging situations.
- Connect participants with community resources and on-site providers.
- Maintain a safe clean organized and welcoming environment.
What Were Looking For
- Strong leadership and communication skills.
- Ability to remain calm and make good decisions under pressure.
- Experience with de-escalation crisis intervention or conflict resolution.
- Compassion and respect for people from all backgrounds.
- Reliable transportation and ability to report within 8 hours of an activation notification.
- Shelter social services behavioral health residential emergency response or similar experience is preferred.
Position Details
- $21.00/hour
- Part-time Seasonal/Temporary
- Activation period through March 31 2027
- 8-hour shifts: 8 AM4 PM 4 PM12 AM 12 AM8 AM
- Location: 2220 Stockton Street Richmond VA 23219
Certifications: Current CPR and Naloxone certifications or willingness to complete within one month of hire. Ability to lift up to 10 lbs.
Why CARITAS
This is more than a seasonal job. When our community needs help youll be one of the people they can count on.
At CARITAS we believe everyone deserves to be treated with dignity and respect. If youre a steady leader who wants to make a direct difference when it matters most wed like to hear from you.
CARITAS is an Equal Opportunity Employer ADA compliant and a Drug-Free Workplace.