Supportive Housing Care Coordinator

WE OFFER EXCELLENT BENEFITS:

• FREE Employee Medical Insurance
• FREE Employee Dental Insurance
• FREE Employee Vision Insurance
• Sick leave (8 hours of paid sick leave per month)
• Vacation (Minimum of 2 weeks paid vacation)
• Discounted health memberships
• Retirement (Employer contribution - 3% contribution and an additional 3% employer match)
• FREE Long-Term Disability Insurance
• FREE Life Insurance
• 13Paid Holidays

Mission of Catholic Charities

Feed the hungry heal the hurting welcome the stranger.

CCEW is an equal opportunity employer. All employees and potential employees will be recruited selected trained promoted compensated and if necessary disciplined or terminated without regard to sex gender race ethnicity national origin citizenship immigration status religious affiliation marital status military veteran status age pregnancy sexual orientation gender expression or identity disability genetic information or any other basis protected by law

Job Summary

This position is responsible for providing supportive housing care coordinator services for participants at the Catalyst emergency housing project. This position is also responsible for care coordination with partner agencies involved with participants and assisting them in moving in a planned manner towards achieving personal independence.

JobDuties/Responsibilities

To perform this job successfully an individual must be able to satisfactorily perform each of the essential duties/responsibilities listed below. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential duties/responsibilities of this job.

Supportive Housing:

1. Provide Supportive Housing services according to professional ethical conduct guidelines.
2. Assist households with finding housing in the community that meets their desired specifications.
3. Act as landlord liaison during housing search. Facilitate background check screenings application submissions appeals when necessary and inspection and lease signing appointments.
4. Coordinate with landlords and treatment teams during clients tenancy to assure that tenancy issues are addressed pro-actively.
5. Link recipients with primary care services and health homes; substance abuse treatment providers vocational education employment volunteer and social supports.
6. Assist in independent living skill-building including financial and life-skills coaching.
7. Conduct intake assessment needs assessment treatment planning and reassessment services.
8. Provide day-to day support supervision and performance reviews for Patient Navigators
9. Reviews patient cases with Catalyst and CBHS as needed and provides advice direction and support as needed.
10. Develop patient goals and monitor progress.
11. Screen clients for eligibility for direct and support services and refer clients to needed services such as mental health housing crisis and employment assistance.
12. Handle patient case management and access to primary care education employment and other similar services.

Other duties/responsibilities:

1. Practice timely and complete timecard and file documentation management per program requirements.
2. Provide information and referrals and link consumers with community resources as needed.
3. Follow all COA standards of care for all clients.
4. Provide outreach services as required.
5. Uses appropriate administrative fiscal physical and technical safeguards to ensure theconfidentialityintegrity and security of CCEW client protected health information (PHI) per regulations outlined in the Health Insurance Portability and Accountability Act of 1996 (HIPAA).
6. Will regularly utilize all forms of communication (email text phone etc.) and database practices necessary for this position and as directed by supervisor.
7. As a mandated reporter follow all procedures outlined in agency policies and procedures to report to the proper agency when there is suspicion and/or confirmation that a child or adult has been a victim of abuse or neglect.
8. Other duties as assigned.
9. Adheres to the tenets of Catholic Social Teaching and Catholic Doctrine.
10. Perform as a team member to ensure that productivity outcome measures are achieved.
11. Perform related functions necessary to support the mission and core values of Catholic Charities.

Job Qualifications

To perform this job successfully an individual must meet the minimum qualifications listed below. These qualifications are representative of the knowledge skill and/or ability required to perform this job.

Education/Experience:
To perform this job successfully an individual must have an AA degree and 4 years of experience or BA in Psychology or Social Work or equivalent from an accredited academic institution and 2 years of experience. Preference given to individuals with lived experiences with chemical dependency or mental health disorders. Knowledge of community services and a minimum of two years experience in the direct treatment of mentally ill persons. Experience working with issues of mental health and poverty required.

Certificates/Licenses:Must have a valid Drivers License and ability to drive for work use. The individual must successfully pass the background check applicable to the position.

Physical Abilities: To perform this job successfully an individual must be able to:

• Regularlysit stand climb walk hear/listen talk
• Frequently
  lift up to 10 pounds pull/push carry grasp reach
• Occasionallycrawl stoop kneel
• Clearly see 20 feet with or without corrective lenses ability to focus

Mental & Other Skills/Abilities:To perform this job successfully an individual must have the:

• Adaptability: ability to adapt to changes delays or unexpected events in the work environment; ability to manage competing demands and prioritize tasks; ability to change approach or method to best fit the situation.
• Analytical Ability: ability to maintain focus for extended periods of time; ability to complete research projects with resourcefulness and persistence; ability to synthesize complex or diverse information; ability to use intuition and experience to complement existing data.
• Attendance: ability to consistently arrive and be able to work as scheduled.
• Computer/Technical Ability:
  working knowledge of: Word Processing softwareSpreadsheet softwareInternet software.

• Dependability:ability to follow instructions both in written and verbal format; ability to respond to management direction; ability to complete tasks on time or notify the appropriate person with an alternate plan when necessary.
• Interpersonal Skills:ability to maintain satisfactory relationships with others excellent customer service skills and a good overall understanding of appropriate human relations. Awareness of and sensitivity to the service populations culture and socioeconomic characteristics.
• Judgment:ability to make prudent and timely decisions; ability to exhibit sound and accurate judgment; ability to explain reasoning for decisions.
• Language Ability:ability to read analyze and interpret general business periodicals professional journals technical procedures or governmental regulations; ability to write reports business correspondence and procedure manuals; ability to effectively present information and respond to questions from groups of managers clients customers and the public.
• Mathematical Ability:ability to add subtract multiply and divide in all units of measure using whole numbers common fractions and decimals; ability to compute rate ratio and percent and to draw and interpret bar graphs.
• Motor Coordination:the ability to coordinate eyes hands fingers and feet accurately and handle precise movements.
• Problem Solving Ability:ability to identify and/or prevent problems before they occur; ability to formulate alternative solutions to problems when necessary; ability to transfer learning from past experiences to new experiences of similar nature.
• Quality Management:ability to complete duties on time and with absolute precision at least 95% of the time; ability to edit the accuracy and thoroughness of ones work as well as the work of others; ability to constructively apply feedback to improve performance ability to generate ideas to improve and promote quality in work.
• Reasoning Ability:ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists; ability to interpret a variety of instructions furnished in written oral diagram or schedule form.
• Supervisory Skills:
  this job does not have any direct supervisory responsibilities.

Workplace Environmental Conditions

While performing the essential duties/responsibilities of this job the employee will be:

• Noise Conditions:exposed during a shift to constant or intermittent sounds at moderate to loud levels of sound dependent upon daily activities.
• Exposure to Trauma: Employees of Catholic Charities Eastern Washington provide direct services to vulnerable community members including those who have behavioral health challenges and those who have been exposed to trauma.

Required Experience:

IC