Supported Employment Field Supervisor

The SEMP Supervisor oversees a team of field-based DSP-Job Coaches coordinating support for the program participants assigned to each DSP. This includes administration of all aspects of an ongoing vocational support program including planning staffing controlling program activities and achieving fiscal and programmatic goals. Key Job ConsiderationsSeeking a candidate with supervisory experience deliveringOPWDDMedicaid Waiver fundedSupported Employment Servicesto theI/DD populationResponsible for overseeing a staff of approximately 12 DSP-Job Coaching staff and a combined caseload of approximately 150 individualsProvide field-based support to staff throughout various NYC worksitesTrack record of successfully placing participants in community-based jobs using ETP/Discovery model of employmentThe Awesome Things Youll DoESSENTIAL JOB FUNCTIONS AND OTHER REGULAR RESPONSIBLITIES (FROM JOB DESCRIPTION AND OTHER SOURCES OF ASSIGNMENTS)Coordinate daily operations related to the provision of SEMP services including conducting and / or overseeing:Daily oversight of DSP Staff and assurance of adherence to SEMP Policy & Proceduremanual as well as various OPWDD and OMIG Guidance documentsSite visits to ensure quality of services Maintain good relationships with employers to be able to troubleshoot account issuesMaintain high retention rate at job sites and ensure that staff provide appropriatesupports in line with Staff Action Plans and individual needs of client at the job site to maintain employmentScheduling staff coverage workloads & program activitiesService Planning and service documentation including teaching staff to properly writeDaily Progress notes Life Plans and Staff Action Plans that meet Quality & Billing CriteriaDirect Reports may include a mix of Intensive and Extended DSPsReview and approval of staff expense reportsCoordination of efforts to move program participants through the various service buckets i.e. Discovery Job Development Placement Stabilization and Long Term Follow Along (extended phase)Conduct reviews of procedures and processes to ensure effectiveness of services provided and compliance with all internal and external for ensuring staff maintain documentation in audit ready conditionEnsure programs operate within approved budgets by monitoring income and expenses and making required adjustments throughout the fiscal participants attendance and units of service to ensure programs meet annual budget staff with supervision training and follow-up support to help them achieve program all staff receive trainings mandated by Goodwill and regulating agencies (e.g. OPWDD ACCES-VR and DOL) in required time Person Centered Practices employment promotion of independence and community integration in programsDevelop and maintain positive relationships with businesses funding sources schools and other agenciesOther Operations Manager DutiesEnsure program activities and billing conforms to Funding Source Service Delivery & Billing Guidelines and are in compliance with OMIG guidelines and NYCRR in current EHR/CMIS system in order to ensure integrity in program modules administration of billing units invoicing creating new queries and other vital functions on the back end of the EHR appropriate QA/QI surveys training plans reporting for programsSupervises special vocational employment and quality improvement projects as assigned by for hire/ effectively with employers to facilitate accommodations and mitigate issues for greater job and use of various online databases including: eMedNY CHOICES IRMAOther various duties as assigned by managementActivities are subject to change / be added to meet business needs with management Must HavesBachelors degree preferred3-5 years previous experience working in OPWDD Waiver Programming preferably and comfortable creating Excel spreadsheets to manage data and present information and develop charts and graphsSupervisory Experience a plusExperience with ID/MH population is a plusExcellent computer skills e.g. Microsoft Office Suite Outlook 365 Teams Zoom & EHR Database administration necessary (Must be able to help and trouble shoot common problems and set up that staff may have without needing to elevate to IT SupportKnowledge of Medicaid HCBS Waiver ServicesSpecial Working ConditionsTravel required - including field visits to assure staff working remotely out in the field are following regulations and working effectively with participants and employers. What We OfferGenerous Time off policy to use when you need itHealth wellness and financial resources to help you achieve our personal goalsRobust health benefits including medical dental vision parental leaves and company sponsored life insuranceRetirement matching programs and contributionsTransit and commuter benefits#IND1#IND2