Support Specialist I
Mason County, KY - USA
Job Summary
Any one position may not include all of the duties listed nor do the listed examples include all tasks which may be found in positions of this class.
Please review the fullposition descriptionfor additional information.
- Description
This recruitment is being conducted to establish a Civil Service eligibility list for the position of Support Specialist I. Candidates who successfully complete the recruitment and examination process may be placed on the eligibility list and may be considered for appointment as vacancies occur in accordance with Mason County Civil Service rules and applicable procedures. Placement on the eligibility list does not guarantee employment or appointment.
Application and Examination ProcessCandidates must complete the following steps:
1.CompleteRequired forms linked below:
Self Reporting Checklist Waiver & Authorization Certification and optional Veterans Scoring Criteria Status Declaration
2. Review the Mason County Sheriffs Office standards of Employment standards linked below:
Mason County Sheriffs Office Employment Standards (Download PDF reader).
3. Complete a Personal History Statement through Public Safety Testing (PST) prior to submitting an application:
Public Safety Testing - Personal History Statement
4. Submit a complete application through this NEOGOV recruitment
5. After Steps 14 have been completed eligible candidates may be contacted by the Chief Civil Service Examiner with instructions regarding the Civil Service examination. The examination may include a proctored on-site examination as part of the Civil Service examination process.Additional information regarding the Civil Service examination process is available here: Mason County WA Government
Civil Service Eligibility List Placement
Qualifying applicants will be placed on the eligibility list; applicants will be notified of their list placement. Applicants may reach out to the Chief Civil Examiner for placement status.
Chief Civil Examiner
Email:
Phone:Position description Provides a variety of specialized administrative support services in a law enforcement agency under general supervision. Provides assistance to the public law enforcement and court employees and performs various office support work in person over the phone and through written correspondence.Work involves a variety of support services tasks providing timely reliable and accurate information; processing a variety of records court documents and other paperwork; entering validating and correcting information in various computer systems.This class specification reflects the general concept and intent of the classification and should not be construed as a detailed statement of all the work requirements that may be inherent in a position.- Essential Functions
- Responsible for independently accomplishing daily objectives of a specialized enforcement or compliance support function.Interact with Mason County Sheriffs Office employees correction officers law enforcement agencies court officials prosecutors office and the public on issues in assigned duty areas.Review and processes time sensitive legal documents from criminal justice social services professional organizations citizens and public disclosure requests to ensure accuracy completeness and legal compliance with federal and state laws and sheriffs office policy.Initiate legal documents as needed. Clarify and provide guidance on Revised Codes of Washington various types of court orders subpoenas affidavits and other legal documents to assist officer(s) in the field in determining proper legal course of action.Answer inquiries and receive requests for service from citizens and staff by phone mail fax and in person. Provide information and instructions or makes contacts and referrals to persons and organizations.Process permits and legal documents as needed which may include various types of court orders subpoenas affidavits warrants and other legal documents and may include cash handling.Administrative support to the Sheriff his Command Staff and other leadership as needed.
Regular reliable and punctual attendance.This position may at times may experience highly stressful situations in the process of resolving problems under strict deadlines.This position is expected to function with considerable independence and have latitude in exercising independent judgment within the framework of existing policies and procedures. Work is reviewed periodically for adequacy and accuracy of records reports and functions.DISTINGUISHING FEATURESThe Support Specialist I works with a variety of complex software and legal systems on a daily basis including multiple Mason County systems jail systems and state and federal reporting systems. The Support Specialist 1 class is distinguished from the Support Specialist 2 & 3 classifications by their emphasis on learning and becoming proficient in the various tasks and functions of the position to which they are assigned. Support Specialist Is will generally work under closer supervision with less independence until proficiency is acquired.
Knowledge of- General office practices and procedures.
- Computers and other office equipment.
- Sheriffs Officerelateddocuments proceduresandterminology.
- Basic mathematical concepts.
- LearnSheriffsOfficesoftwaretosuccessfullyperformtheessentialjobfunctionsoftheposition.
- Followoral andwritteninstructions.
- Handle sensitive information witha high degreeofconfidentiality
- Deal with difficult and potentially volatile persons ina professional andcalmmanner
- Establish and maintain effective working relationships with co-workers supervisors Public Officials and thepublic.
- Keyboard accurately andquickly.
- Communicate effectively both orallyandin writing withindividualsandgroups regarding complexor sensitive issuesorregulations
- Setup and maintaina varietyoffiles.
- Sit or standfor long periodsoftime.
- Multitaskatahighlevelwhileperformingtheessentialfunctionsofthejob.
- Work under pressureandmeetdeadlines.
- Operatestandardoffice machinesandequipment.
- Maintain the confidentialityof sensitiveandconfidentialinformation.
- Physical ability to perform the essential functions of the job.
- Minimum Qualifications
- Must be at least 21 years of age at time ofappointment.
- PursuanttoRCW 41.14.100mustbeaUScitizenoralawfulpermanentresidentandbe able to speak read and write the Englishlanguage.
- Must possess a high school diploma orGED.
- Acceptable score on Civil Service skills examinations
- One year of office support experience preferably in a law enforcement court or legal office.
LICENSES CERTIFICATES AND OTHER REQUIREMENTS
Required to pass a background investigation which includes a polygraph exam and behavioral assessments.
If you drive to and from work and/or for any work-related matter you must possess a valid Washington State Drivers License and vehicle insurance or request and approved reasonable accommodation.- Working Conditions
Work is generally performed indoors in an office environment both in the Sheriffs Office and the corrections facility. Lifting may be required usually not in excess of 50 pounds. May be required to deliver items and operate county vehicles. Duties may include interaction with individuals who may be hostile or angry.
Required Experience:
IC