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Support Services Manager Behavioral Health

Easterseals PORT

Job Location:

Greenville, NC - USA

Monthly Salary: $ 58000 - 67000

Posted: 29 May 2026 (30+ days ago)

Application Deadline: 26 August 2026

Vacancies: 1 Vacancy

The job posting is outdated and position may be filled

Job Summary

Are you passionate about making a meaningful impact in the lives of individuals living with mental health and substance use challenges Easterseals PORT Health (ESPH) is looking for a compassionate dedicated full-time Support Services Manager to join our team in a regional role supporting our outpatient therapy locations across Eastern North Carolina.

Your Role in Our Mission

As the Support Services Manager youll lead and develop a team of Patient Service Coordinators and Support Services Supervisors while partnering with Program Supervisors to ensure smooth consistent frontâend operations. Youll oversee workflows process standardization and performance across patient intake insurance verification collections referrals and patient satisfaction while collaborating with Revenue Cycle Management to improve accuracy reduce denials and support clean claim submissions.

Why Join Us

As a part of our mission we help our team members embrace their potential build resilience and thrive! You will benefit from ongoing professional growth and development as you work alongside leaders of clinical excellence in mental health and substance use services that care about your success.

Enjoy a consistent schedule of Monday Friday 8 am-5 pm.

This is a hybrid position which involves travel to different outpatient clinics in Eastern NC. Some locations include but are not limited to: Elizabeth City Greenville Whiteville New Bern Jacksonville Wilmington.

We also offer a full benefits package for benefits-eligible positions.

Compensation & Benefits

Competitive salary: $58000 - $67000 for this full-time exempt position
Generous paid time off and paid holidays
Full benefits package including Medical Dental and Vision benefits
Life and Disability Insurance (company paid)
403(b) Retirement Plan
Employee Assistance Program and legal services support
Public Service Loan Forgiveness (PSLF) qualifying employer

What Were Looking For

Education: High School Diploma or GED Bachelors degree is preferred
Experience: 2-4 years of supervisory experience in behavioral health or a medical office setting
Skills: Technically savvy detail-oriented sound decision-making and excellent communication skills
Valid drivers license insurance and reliable transportation for work-related travel

Ready to Apply

Join a team where workisnt just something you do its a purpose. Bring your expertise to a mission that matters.Apply now at or send your resume to .

**Voted Raleighs Best Nonprofit Organization and Raleighs Best Mental Health Services two years in a row!**

About Easterseals PORT Health

Easterseals PORT Health is a trustworthy and compassionate partner providing exceptional services in disability mental health and substance use to help our neighbors live their best lives. Purpose dedication and empathy drive our in-person and telehealth service delivery. Our 2600-member team provides more than 10.2 million hours of meaningful support to 40200 kids adults and families in 11000 home facility and community locations across North Carolina and Virginia.

Easterseals PORT Health is an Inclusive Culture Different Voices Embracing Potential Authentic Self and Learning and Growing (IDEAL) organization.

Applicants of all abilities are encouraged to apply!

Required Experience:

Manager

Apply Now