Support Services Coordinator (Full Time)
Job Location:
Lancaster, NE - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
- We are hiring immediately for a full timeSUPPORT SERVICES COORDINATOR position.
- Location: Canteen - 1929 Lasalle Avenue Lancaster PA 17601. Note: online applications accepted only.
- Schedule: Full time schedule. Monday through Friday hours may vary. Further details upon interview.
- Requirement: Previous experience preferred.
- Perks: Quarterly bonus and cash in on growth!
- Pay Range: $18.00per hour to$23.00per hour.
*Internal Employee Referral Bonus Available
The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: Canteen:
Canteen brings break time to everyone. We combine food service and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteens solutions include markets office coffee and snacks unattended retail and culinary.
Our people are at the heart of everything we do. Their dedication collaboration and passion fuel our growth. Interested in joining our team You bring the enthusiasm customer service and commitment; well supply the opportunity and innovation. Together well continue to transform our industry.
Come for the job stay for the career. We are Canteen.
SUMMARY
An Associate Care Center Representative is to create a welcoming positive and supportive experience for all associates. This position will greet and assist employees while helping ensure compliance with departmental policies and procedures.
The ideal candidate will possess strong active-listening and communication skills and demonstrate a professional friendly knowledgeable and helpful approach. This individual should be committed to providing outstanding associate support and willing to go above and beyond to exceed expectations.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Greet and check out all drivers in a professional friendly and timely manner at the end of each shift.
Communicate with drivers regarding service-related issues and concerns.
Maintain the Associate Care Center welcome area and driver lounge in a clean organized well-stocked and presentable condition.
Document and coordinate driver merchandising requests.
Facilitate effective communication between drivers and management.
Communicate with drivers regarding vending machines and micro-market service calls.
Work with drivers to review micro-market inventories daily.
Review returned damaged and spoiled products and coordinate necessary changes within vending machines and micro-markets.
Oversee planogram-related projects including par-level adjustments pricing exceptions new product placement and other merchandising initiatives.
Assist Order Builders as needed to support daily operational requirements.
Support additional operational tasks assignments and special projects as needed.
SKILLS AND QUALIFICATIONS
Strong organizational and time-management skills.
Excellent verbal and written communication skills.
Strong active-listening and customer-service skills.
Ability to interact professionally and effectively with associates at all levels of the organization.
Proficiency with computers and workplace technology.
Proficiency in Microsoft Excel and Microsoft Word.
Ability to prioritize multiple responsibilities and maintain attention to detail.
Ability to work independently while collaborating effectively with drivers management and other departments.
EDUCATION AND REQUIREMENTS
High school diploma or equivalent required.
Minimum of three (3) years of related or relevant experience.
Previous experience in customer service operations logistics or a related field is preferred.
Ability to maintain a professional positive and service-oriented approach in a fast-paced work environment.
Associates at Canteen are offered many fantastic benefits.
Full-time and part-time positions offer the followingbenefits to associates:Retirement PlanAssociate Shopping ProgramHealth and Wellness ProgramsDiscount MarketplaceIdentity Theft ProtectionPet InsuranceVoluntary Benefits including Critical Illness Insurance Accident Insurance Hospital Indemnity Insurance Legal Services and Choice Auto and Home Program
Full-time positions also offer the following benefits to associates:MedicalDentalVisionLife Insurance/ADDisability InsuranceCommuter BenefitsEmployee Assistance ProgramFlexible Spending Accounts (FSAs).
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal state and local laws. For positions in Washington State Maryland or to be performed Remotely clickhereor copy/paste the link below for paid time off benefits information.
Compass Group: Achieving leadership in the foodservice industry
Compass Group is an equal opportunity employer. At Compass we are committed to treating all Applicants and Associates fairly based on their abilities achievements and experience without regard to race national origin sex age disability veteran status sexual orientation gender identity or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities skills tasks or requirements associated with this position. While this is intended to be an accurate reflection of the position posted the Company reserves the right to modify or change the essential functions of the job based on business necessity.
Certain positions may require Florida Level 2 background screening. Details: are accepted on an ongoing basis.
Canteen maintains a drug-free workplace.
Req ID:1559140
Canteen
Required Experience:
IC
About Company
As the leading foodservice and support services company, Compass Group North America is a family of companies building experiences for all of our customers.
